Bree Cremen

Experience

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  Interlink Roads

  Aug 2005 - Sept 2014

  This contract role of Office Administrator has introduced me to Project Management and Community Consultation. Working with the Interlink Roads Project Team for the M5 West Widening Project has been extremely valuable to me. My day is varied working directly with the project director, civil engineer and external contractors. Duties include managing the office, preparing board papers, reports, minutes and agendas, powerpoint presentations, managing calendars, meetings, conference calls, travel, expenses, document control, community relations, site tours, safety inductions, preparing SWMS documents and relief duties as required. I have been involved in facilitating change in deploying new systems and office restructure, updating policy and procedures, internal auditing and community relations. I possess the interpersonal skills, empathy and integrity necessary to successfully engage with colleagues, key stakeholders, and the community. I am enthusiastic, passionate and always looking to innovate and improve.I am focused on continuous improvement and personal development. Show less This role introduced me to team leadership, building a successful team in revenue recovery. Over the years the team grew and more financial roles arose within this position. Tax invoicing, bank statements, adjustments and end of month reconciliation. Assisted in online testing for new Customer Account System, Customer Web Payments, Customer SMS and Tolling Web Application. Managing the team also involved recruitment, training, rosters, team development, reviews and conflict management. Over the 7 years in this role there was plenty of variety, taking on many responsibilities and challenges, reaching my peak in this role in 2012 deciding to take on a new challenge internally within the company. Show less

  • Office Administrator / Document Control/ Community Engagement Officer

    Nov 2012 - Sept 2014

  • Team Leader - Operations

    Aug 2005 - Nov 2012
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  Penrith City Council

  Sept 2014 - Jun 2016

  Contribute to organisational development initiatives and contribute to community engagement activities.Assisted the Project Manager to undertake a deliberative style forum, commonly known as a citizen’s jury or community panel. Council engaged New Democracy Foundation (NDF) to independently manage the Community Panel. Corporate Strategic Planning to manage action plan for the community panel recommendations and provide community engagement support and internal stakeholder engagement.Managed Business Improvement initatives including internal training and communications for Promapp (Nintex). Show less

  • Organisational Performance and Development Officer

    Sept 2015 - Jun 2016

  • Corporate Planning Officer

    Sept 2014 - Sept 2015
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  Penrith City Council

  May 2017 - Jul 2019

  Innovative Performance Officer

  Lean Six Sigma - Green Belt CertifiedLead and Manage your team through change Customer Journey Mapping Process improvement, Continuous improvement projectsBusiness performance measures,Stakeholder engagement projects

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  City of Gold Coast

  Oct 2019 - now

  Customer Management Officer