Mohit Gupta

Experience

• 

  Tata Consultancy Services

  Jul 1997 - Aug 2013

  Extensive customer management experience in North America and Indian markets and delivered a USD 8Mn+ portfolio for a global Healthcare giant with operations across all states in North America. Won several strategic deals for TCS as well.- Joined as delivery manager offshore (India) when there was a team of 18 people and managed the deliveries and customer satisfaction which resulted into award of multiple projects. Team size grew from 18 to 250 within the first two years.- Demonstration of good process knowledge led the team to deliver multiple value added services to the customer to ensure a repeated multi-million managed services. Show less Established a team of 20 people to deliver a critical solution to the customer within 6 months and recognized by the client for timely go-live and ensuring an innovative solution roadmap. Led IT Process Optimization by utilizing extensive experience in people management & smooth operations in a multi-vendor environment- Collaborated with multiple teams to ensure that the requirements were understood and led the implementation of the same. Within 2 years the application was integrated with many other applications within the organization.- Led development and validation exercise for various applications used in the development and marketing process of critical drugs in a highly regulated pharmaceutical industry. Show less

  • Account and Delivery Manager, Top 10 Global Healthcare

    Jan 2007 - Aug 2013

  • Delivery Manager, Global Pharma, Hi-tech Customer

    Jun 2000 - Jan 2007

  • Software Developer, Team lead, Project Lead, Multiple customers

    Jul 1997 - May 2000
• 

  Tata Consultancy Services

  Oct 2013 - Sept 2022

  Business Solution Owner, CDM & DDI

  Overall responsibility for the two solutions, Clinical Data Management (CDM) and Drug Development Insights (DDI) to initiate, own, create and operate 5 products under these solutions (IDM, ANT, ClinD2I, ClinOps DWH & RBM Portal) which includes defining product roadmap through customer inputs, competition analysis and new idea generation.- Leading the product strategy of 2 out of 5 platform solutions, and managing sales effort for the same. Both the platform solutions have been well received by large pharma giants. - The product ownership has resulted in non-linear growth in revenue and customers for TCS -- 4 major pharma clients are using products from the CDM solution (1 Million USD annual product revenue) and 2 pharma majors are using products which are part of the DDI solution (Around 7 Million USD of products and services revenues).- Successfully led sales efforts for multi-million deals which included the products from my solution portfolio (USD 40 Mn, USD 30 Mn) for TCS by leveraging non-traditional engagement models. Converted a deal from large Pharma Logo (USD 10 Mn product fees over 5 years and additional services fees).- Define the product roadmap based on the strategy and vision; manage prioritization and trade-offs among customer experience & operational support and mapping product requirements documents, ensuring clear communication of those requirements to the business, design, usability and development teams. Own the development of the product strategy and vision supported by internal and external analysis.- Established and led a 25-member team starting from 6 people for TCS’ Life Sciences (Pharma) unit to support TCS Non-Linear business growth strategy with primary focus on driving accounts’ sales through non-linear line expansion and offered strategic sales consulting to accounts leadership teams- Presented the solutions to multiple customers and have presented the same in many Pharma conferences and various industry forums. Show less

• 

  Freyr Solutions

  Sept 2022 - now

  Pharma Regulatory

  • Vice President Products and Solutions

    Jul 2023 - now

  • Chief Consultant Technology Solutions

    Sept 2022 - Jun 2023