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Muhammad Idrees Hadi

Muhammad Idrees Hadi

Followers of Muhammad Idrees Hadi3000 followers
location of Muhammad Idrees HadiKarachi Division, Sindh, Pakistan

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  • Timeline

  • About me

    Entrepreneur / Sales & Customer Services Expert/ Writer/ Researcher / Economist

  • Education

    • Government Degree College Gulshan-e-Iqbal, Karachi

      2001 - 2003
      F.Sc Physics, Chemistry, Maths

      Activities and Societies: Bait Bazi & Debate F.Sc (Pre-Engg)

    • Muhammad Ali Jinnah University

      2012 - 2015
      Master of Business Administration (M.B.A.) Finance A

      Activities and Societies: MAJU Literary Society MBA (Finance)

    • Karachi University

      2012 - 2014
      Master's Degree Economics

    • University of Karachi

      2004 - 2006
      Bachelor in Commerce Accounting, Economics, Statistics

  • Experience

    • Pak Telecom Mobile

      Jan 2007 - Dec 2012

      On-spot problem identification and resolution (if possible)Inter-departmental co-ordinationConfiguration of Handsets and LaptopsCustomers satisfactionHandling annoyed customersProviding Information regarding products and packages Worked in Ufone Call Center, and hold the following responsibilities:Solving customer problems on callTeam HandlingTeam TrainingScripting & Translation of scripts to English and Pashto LanguagesAudit of IVR (interactive voice response)Team LeadingPosting of Team adjustmentsCorporate customers handling

      • Customer Care Executive

        Feb 2010 - Dec 2012

      • Customer Care Executive

        Jan 2007 - Feb 2010

    • Freelancer

      Jan 2012 - Sept 2023
      Content Writer

      Content Writing and EditingArticles WritingWebsites Editing

    • Labour Department

      May 2014 - Oct 2017
      Assistant Private Secretary to Minister Labour Sindh

      Official Correspondence with all Subordinate DepartmentsDrafting of Official Letters / DirectivesOrganizing Meetings of HODs and other Relevant Officers / OfficialsSupervising of performances by various DepartmentsFiles & Documents managementManaging Staff and other admin related issues, as and when requiredCoordination with all relevant departments for smooth organizational operations

    • KenLubes Quality Lubricants

      Oct 2017 - Sept 2021
      Secretary to Chairman

      Heading Chairman's Secretariat Coordination and managing all departments (HR, Admin, IT, Finance)Managing / Organizing Chairman’s Calendar, Events, Functions, Travelling, etc.Written & Verbal Communication / Correspondence on behalf of ChairmanWriting Speeches, Articles and Press Releases on behalf of ChairmanManaging / Leading Chairman’s secretariatSupervising arrangements of Events & FunctionsSupervising and managing day to day activities of FPCCI & KCCI ElectionsAssessment and Analysis of Federal & Provincial BudgetsAssisting Chairman for interviews & write-ups on Country’s EconomyResearch based articles writing on business opportunities in Pakistan Show less

    • Vey Water

      Oct 2021 - now

      Looking after Corporate and Retail Sales - KarachiDevelopment of RB - NRB Distribution NetworkCoordination with Corporate Clients, Traders & DistributorSales Forecasting Sales Targets MonitoringMaking Strategies for achieving the desired goalsTeam LeadingMentoring Making Plans and strategies for improved SalesGenerating new leadsEnd to end closing of corporate leadsAfter sales service to maintain customers' satisfaction

      • Sales DivisionTeam Lead

        Jan 2023 - now

      • Business Consultant

        Oct 2021 - Dec 2022

  • Licenses & Certifications

    • Post Graduate Diploma in Labour Administration & Industrial Welfare

      National Institute of Labour Administration Training (NILAT), Govt. of Sindh, Karachi
      Mar 2021