William Mataza

Experience

• 

  Baobab Beach Resort & Spa

  May 2013 - Sept 2013

  Management trainee

  worked in food and beverage production,service,reservations,stores,housekeeping,security and maintenance

• 

  Join African Savanah

  Jan 2014 - Dec 2016

  Operations Manager

  • responsible for human resource activities• preparing travel iternararies and managing tours• handling guests feedback and complains • responsible for sales and marketing • managing appropriate stock levels• representing management in purchase negotiations.• oversee activities directly related to providing servicies• develop and oversee operational budget activities,maximize investments and increase efficiency.

• 

  Kidscare Kenia

  Jun 2017 - Dec 2018

  Operations Coordinator

  -Strategic function; Organization development& Market Expansion, Market research & Competitive analysis, Investment strategy execution , Technology & digital engagement-Operational function; Organization operations management, Client/Stakeholder relationship Management, Regulatory Compliance & Risk Management-Cooperate Governance-Organization Culture and team management

• 

  Watu Credit

  Jan 2019 - Dec 2024

  Branch Manager

  -Business acquisition and marketing strategies-Operations and compliance( corporate governance)-Customer service and experience-Portifolio, Inventory & Budgetary management-Teamwork , staff training, motivation and welfare