Keyla Melgar

Experience

• 

  University of Florida

  Mar 2019 - Sept 2022

  In charge of making the schedules for all of the employees in the AV department and being responsible for the hiring of new employees. • Being able to create a schedule that works for over 20 employees with the help of different applications such as Excel and W2W.• Organizes hiring committees to help with interviewing candidates that applied to work in the AV department. Conducts the orientation and new paperwork for all the new hires. • Responsible for updating all of the employee's information to our records. Show less Able to work in a fast paced environment in order to correctly set up technical equipment and help customers. Constantly learning new skills such as operating soundboards, audio equipment, and troubleshooting. • Responsible for the set-up, running, and take down of audio/equipment used throughout the building.• Provide technical support and assistance during events as requested or needed. • Ran shows from setting up the equipment, making sure the audio and visual works correctly, to completely taking down the equipment. Able to work with customers to bring their vision for the show to reality. Show less

  • Personnel Manager

    Aug 2020 - Sept 2022

  • Training Coordinator

    Jan 2020 - Sept 2022

  • Audio and Visual Floor Technician

    Mar 2019 - Sept 2022
• 

  Enfoglobe LLC

  May 2019 - Jul 2019

  Business Analyst

  Managed working in teams in order to search for prospective customers and work closely with the current customers. Collaborated with team members in Europe to ensure accurate delivery of the apps, ALEXA and SUN. • Responsible for interpreting and analyzing research data in order to make strategic decisions.• Contribute to team effort to improve procedures and help identify problems. • Helped design and look for any flaws in the making of the SUN app. Ensured that each guideline was followed and that the app had all the features that the customers wanted. Show less

• 

  KPMG US

  Jun 2021 - Aug 2021

  KPMG Advisory Risk Assurance ACE Intern

  Selected to participate in an Associate Career Experience rotational internship with KPMG, an audit firm that offers accounting, auditing, internal audit, compliance, financial, and corporate recovery services to Fortune 500 companies.• Tested over 60 internal audit and technology assurance controls for clients such as AutoNation, Watsco, and Carrier. • Determined if the Test of Effectiveness and Design & Implementation for the control was effective for the operating period tested, which increased the completeness and accuracy for quarterly and year-end testing.• Participated in over 25 walkthroughs with clients to review different controls demonstrating how the clients handle security measures, payrolls, and administrative duties to audit their work, then prepared over 50 controls.• Determined if documents were in compliance with the Sarbanes-Oxley Act of 2002, checking over 60 controls. Show less

• 

  CGI

  Sept 2022 - now

  Technical Analyst

  Played a key role in testing and implementing newly released software, ensuring successful integration into existing systems. Additionally, I utilized the JIRA ticketing system to promptly address user support needs, resolving issues and providing assistance, while also maintaining environments and proactively identifying and resolving software errors.