
Nikki S.
Records Administrator

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About me
Human Resources Generalist | HR Business Partnering at Mitsubishi Chemical Group
Education

University of Phoenix
-Bachelor of Business Management Business Management, Entrepreneurship
University of Phoenix
-Masters of Business Administration Business Administration and Management, General
Experience

Canon Business Process Services
Aug 2014 - Oct 2017Records Administrator• Facilitated support to HR Director Operations and maximized operational performance, producing practical accomplishments of organizational strategic goals.• Maintained high standards of confidentiality of all employees' records and information.• I trained new hire contractors and lower-performing team members, which led to my team achieving the expected department metric target by 15%.• Reduced project budget by 10%, identified areas for improvement in policies and procedures, and delivered strategic recommendations to senior-level management on critical issues.• Identified problems and root causes of communication between all departments and the executive team, fostering a sense of teamwork and collaboration regionally. Show less

Professional Alternatives
Jan 2018 - Dec 2018HR Administrator Analyst• Reviewed, tracked, and documented compliance with mandatory and non-mandatory training, continuing education, and work assessments within departments.• Developed and led a cross-departmental HR project, including HR KPI tracking, job descriptions, and employee relations issues. Resulting in a unified employee policy framework company-wide.• Compiled and analyzed employee data to identify areas for improvement, resulting in a 15% increase in employee retention by implementing key metrics to support the organization’s vision.• Assisted managers with complex employee issues and streamlined HR processes, reducing administrative workload by 15% through implementing HRIS. Show less

Harris County Clerk
Sept 2019 - Feb 2022Human Resources• Recruited, interviewed, and facilitated the hiring of qualified job applicants for open positions and collaborated with hiring managers to understand the competencies and skills needed for openings. • Redesigned the performance evaluation process, leading to a 10% increase in employee productivity.• Managed a team of 5 office administrators to develop and execute on-time and under-budget projects and initiatives by effectively communicating project lines.• Spearheaded the implementation of a new office management system, streamlining daily operations and reducing administrative errors by 20%.• Aligned HR solutions with business strategies, structures, and challenges.• Developed and led cross-functional teams to implement HR initiatives, resulting in a 12% increase in employee engagement. Show less

Riverway Business Services
Mar 2022 - Nov 2022HR Training and Development• Maintained knowledge of new technologies in Human Resources and supervised training for managers on best practices for managing employee relations issues, such as harassment prevention, diversity awareness, and communication skills, reducing turnover rates by 7%.• Trained and coached management teams to execute human resource programs including but not limited to compensation, benefits, and leave; disciplinary matters; disputes and investigations; hiring and termination processes; performance and talent management; productivity, recognition, and morale; occupational health and safety; and training and development.• Maintained integrity and accurate employee information records in the HRIS database (OnBase, ICIMS, and Workday). • Managed and prepared reports for developing job descriptions, performing job analysis, annual bonus, and merit increase process.• Executed data-driven HR solutions by optimizing KPI tracking and enhancing decision-making efficiency within the HR department. Show less

Addison Group
Nov 2022 - Jan 2024Human Resources Generalist• Partnered with Sr. Director, HR Business Partner leaders, HR operations team, and managers across all HR functions in the implementation and streamlining of HR strategies and HR processes; resulting in reduced errors with critical people processes (criminal background checks, employment verification, FMLA, LOA, promotions, exit interviews, etc.).• Spearheaded all Human Resources matters, including complex analysis, benefits administration, corporate policies, HR process improvements, employee performance, employee relations concerns, leadership development, employee disciplinary meetings, and personnel records.• Analyzed and interpreted diverse employee reports (e.g., headcount, compensation, performance, turnover, and terminations) to guide decision-making and provide proactive solutions to meet organizational goals.• Facilitated across all HR functions (Total Rewards, Talent Acquisition, HRM, HRIS, Training & Development) in the implementation and streamlining of HR strategies and HR processes.• Collaborated with Human Resources Business Partner leaders, managers, and Legal department investigating and resolving employee complaints and concerns while ensuring compliance with applicable Company policy and federal, state, and local statutes.• Strategically aligned HR initiatives with business goals for a workforce of 500+, which improved overall productivity by 16%.• Partnered closely with senior management to effectively manage change during a major organizational restructuring Show less

Mitsubishi Chemical Group
Apr 2024 - nowHRBP• Collaborate with global HR executives to develop change management strategies within the business to support implementing strategic HR initiatives and programs.• Automate various HR processes, resulting in a 20% reduction in administrative time and a more data-driven approach to decision-making. • Achieved 20% in employee engagement by introducing key metrics in partnership with the HR group to develop solutions, improve retention, and increase productivity.• Facilities strategic talent management and workforce planning, including employee retention strategies and succession planning.• Execute multiple HR programs related to the employee life cycle, such as Talent Acquisition, workforce planning, employee relations, onboarding, and headcount management.• Oversees day-to-day performance management guidance to Human Resources Business Partners and line management (e.g., coaching, recruitment, career development, performance improvement plans, performance reviews, leadership development, organizational alignment, regulatory compliance, corporate policies, and corrective/disciplinary actions). Show less
Licenses & Certifications
- View certificate

SHRM Certified Professional (SHRM-CP)
SHRMJul 2024
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