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Christina Wong

Christina Wong

Customer Service Representative

Followers of Christina Wong549 followers
location of Christina WongNorth Bergen, New Jersey, United States

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  • Timeline

  • About me

    Director, Business Planning & Analysis

  • Education

    • University of Arizona

      2019 - 2021
      Bachelor's degree SUMMA CUM LAUDE Business/Corporate Communications 4.0

      Activities and Societies: Alpha Phi Omega

    • Kutztown University of Pennsylvania

      2003 - 2007

  • Experience

    • Cablevision

      Oct 2011 - Nov 2015
      Customer Service Representative

      Formerly Cablevision

    • Altice USA

      Nov 2015 - Jun 2024

      Formerly Cablevision

      • Director, Care Operations Analysis

        Oct 2023 - Jun 2024

      • Manager, Care Operations Analysis

        Jul 2021 - Oct 2023

      • Business Process Analyst

        Jun 2017 - Jul 2021

      • Technical Support Supervisor

        Dec 2016 - Jun 2017

      • Customer Service Supervisor

        Nov 2015 - Dec 2016

    • Ezee Fiber

      Jun 2024 - now
      Director of Business Planning and Analysis

  • Licenses & Certifications

    • Six Sigma White Belt

      Altice USA
      Feb 2016

  • Honors & Awards

    • Awarded to Christina Wong
      Team of the Month - Apr 2017
    • Awarded to Christina Wong
      Customer Experience Award Altice USA Jun 2014