Antonis Fragkos

Experience

• 

  Pitsikoulakis SA

  Jan 2007 - Jan 2007

  IT Department
• 

  Cezanne HR

  Jan 2009 - Jan 2013

  Software Developer
• 

  Talentia Software

  Jan 2013 - Jan 2018

  • Leads Presales Activities (include presentations, proof of concept demos, proposals etc.) • Screens Potential Partners• Coordinates with global business partners, vendors, and integrators for the provision of software and services• Leads finance and sales staff during the RFP/RFI process and delivers the final proposals. • Experienced working with the full cycle of complex sales• Builds a strong pipeline based on existing customers and new business creation• Communicates with C-level Executives Λιγότερα • Forge relationships with clients and assist customer product functionality.• Train group of customers on program capabilities• Provide full customer service and support to resolve any escalated issues • Lead RFP/RFI process and deliver the final proposals.• Take on account management duties with new sales clients ensuring attainment of requirements• Identify new sales opportunities within existing accounts to remain a client-account manager relationship• Lead complex implementation projects / act as a business analyst Λιγότερα - Analysis and involvement in Functional Specifications and RFP’s- Participation in business and system analysis workshops- Consulting - Pre sales presentations - Training and Coaching services to end-users - Training users in Crystal Reports and Transact -SQL- In charge of installations, maintaining and supporting Enterprise systems (including IIS, Windows Server/database servers/application servers/web servers/report servers, Microsoft Com+ components)- In charge of software upgrades up to latest versions, cost and effort estimation Λιγότερα

  • Presales Manager

    Jan 2017 - Jan 2018

  • Account Manager

    Jan 2014 - Jan 2016

  • Product Specialist

    Jan 2013 - Jan 2014
• 

  STEELMET Corporate Services

  Jan 2018 - now

  Project Manager at a Group Level. Acts as a technical and business liaison in regards with the implementation. Translates technical requirements to business and vice versa• Full blown Supervision of Complex Project Plan (including Employee Central, Time Off, Performance and Goals, Recruitment, Onboarding, Training/LMS, Compensation) total implementation team of more than 20 individuals for more than 25 companies in multiple countries• Structures the staffing plan which includes the role Requirements, role assignment and cost, training needs/on boarding for new members and project organization chart• Designs, implements and monitors the Release Management Process (quarterly updates of SuccessFactors) and the Operational Readiness Check list (Workbooks, manuals, training material etc.)• Consults on digital transformation in the HR department by bringing in best practices from the global market• Works with technical and non-technical teams, including Customer Support, Professional Services, Product Management, Engineering teams, and QA teams for efficient and effective resolution of project issues and escalations• Designs the support process and Acts as Business Process Owner for streams related to reporting (AdHoc, ORD), platform, security, JAM (social tool) Λιγότερα

  • Director, International HR and Systems

    Jan 2023 - now

  • Senior Manager, HR, Systems & Strategic Analytics

    Jan 2021 - Jan 2023

  • Digital HR Systems Manager (SuccessFactors)

    Jan 2018 - Jan 2021