Robert Huff

Experience

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  U.S. Air Force

  Apr 1998 - May 2007

  Satellite, Wideband and Telemetry Operator/Technician

  Operator/technician on tactical mobile Troposcatter wideband long range communication terminals, short range point-to-point wideband communication terminals, mobile tactical satellite terminals, and backpack tactical satellite devices. Filled positions from Crew Member to Crew Chief and manager of five personal team. Later moved to work center training manager responsible for 30 personnel training progress and documentation. Fixed communications technician on 39 ft. satellite terminals providing continuous satellite communications. Quality Assurance officer performing technical maintenance performance evaluations including report writing and statistical analysis for quarterly reporting to unit leadership. Show less

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  U.S. Air Force

  Jul 2007 - Aug 2011

  Assisted Commander and Executive Officer with multiple office tasks. Allocated collection systems to multiple departments 24 hours a day 365 days per year. Analyzed intelligence information and cross referenced it with other collected intelligence to build webpages to show the intelligence mapped out rather than in written reports. Then I kept the 30+ webpages up to date on a monthly basis.

  • Commander Administrative Support Staff

    Jul 2010 - Aug 2011

  • Resource Allocations Coordinator

    May 2009 - Jul 2010

  • PROFORMA Intelligence Analyst

    Jul 2007 - Apr 2009
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  Wal-Mart Caldwell Id

  Aug 2012 - Oct 2015

  Asset Protection Manager

  Supervised 5 Asset Protection Associates. Applied security measures to high theft item, supervised stops of shoplifters. managed the camera system locations and operations, tracked stollen item statistic for internal analysis. Tracked employees actions for internal shoplifting cases.

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  United States Army

  May 2017 - Mar 2020

  Telephone Technician

  As a technician I worked trouble tickets for analog, digital and VoIP telephones. Coordinated and performed upgrades from Nortel CS 2000 analog and digital lines to Avaya Aura VoIP devices. Used telecom Butt set and Link Runner AT 1000 test shoot equipment to troubleshoot analog, digital and VoIP telephone devices and lines. Move to telecom dispatch and programmer. I assessed all incoming tickets, trouble shooting VoIP phones and network connections, as well as line text for analog lines. Completed all Moves, Add, Changes (MAC) for the Nortel CS 2000, and Avaya Aura system. Coordinated all 6000 defective 1140e model telephones for return and replacement by Avaya. Applied any feature and functions to include voicemail to all extension for over 35,000 devices. Add, delete, and reset Callegra Voicemail system for customers. Researched and coordinated switch access for data network. Show less

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  Mission Critical Solutions of Tampa

  Mar 2020 - Jun 2020

  Site Manager

  I was the site manager for ten geographically separated locations with the responsibility of keeping the telecom systems working for each site. I supervised three technicians. During the time working there. We completed three fiber optic installations that had been stalled for two years. I also coordinated the major maintenance of the two work vehicles to make them safe to operate again. I also planned, researched parts, ordered parts and equipment for a fourth fiber optic installation. The fourth project was 75% completed when the contract ended and I move to another position. Show less

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  Whidbey Health

  Jun 2020 - now

  Telecom Engineer 1

  I am currently the Telecom Engineer 1 for a small rural hospital and its 10 geographically separate sites. I have worked through the replacement of the old phone system that operated on analog, digital and VoIP with a new all VoIP system. I was responsible for extension planning, call flow mapping, call center set-up, system license selection, as well as the day-to-day operations of the system. I also manage the Vocera badge communication system and its database, a new Parlance Interactive Voice Recognition (IVR) system to eliminate the frustration caused by long laundry lists of extensions to choose from. Soon you can call in and ask for a person or department to get connect. I just completed my continuing education and recertified my CompTIA Security+ Certification and have some experience on the older Cisco Catalyst network switches. I also run network infrastructure lines within the hospital for new areas that need network drops. Using Microsoft Visio I make call flow documents to help visualize the call flows easier for non-technical stake holders. And lastly I am responsible for equipment inventory of the telecommunications equipment. Show less