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Jayson Johns

Jayson Johns

Customer Service Advisor

Followers of Jayson Johns62 followers
location of Jayson JohnsOroville, California, United States

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  • Timeline

  • About me

    Parts and Service Director at Oro Dam Auto Center

  • Education

    • Yuba College

      1994 - 1996

  • Experience

    • Merchants Automotive Group

      Jan 1998 - Jan 2000
      Customer Service Advisor

      Managed customer service and handled all rental agreements, extended service contracts, and lease agreements;Handled all internal billing for repairs and managed all warranty claims and repair orders.

    • Oroville Ford

      Aug 2016 - now
      Customer Service Advisor

    • Oro Dam Auto Center

      Sept 2016 - now
      Parts and Service Director

      Management Services Technician/Service Advisor for Oroville Ford.Manage and oversee technicians to organize daily, weekly, monthly work schedules;Work directly with insurance companies and vendors;Achieve all sales objectives and projects;Demonstrate leadership skills among staff and customers;Meet safety checks and prepare reports;Process insurance claims and provide excellent customer service;Oversee all dealership service appointments to ensure prompt, reliable customer service.Represent the dealership in a professional, courteous manner; Show less

  • Licenses & Certifications

    • Ford Motor Company Certifications; ASE Certifications