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Mathew Whitney

Mathew Whitney

Customer Service Advisor

Followers of Mathew Whitney127 followers
location of Mathew WhitneyTorquay, England, United Kingdom

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  • Timeline

  • About me

    Store Manager

  • Education

    • BCS, The Chartered Institute for IT

      2019 - 2021
      Level 4 Data Analyst - Tools & Concepts

    • Decoded

      2019 - 2021
      Data Fellowship Data Science and Analytics

      Activities and Societies: Clustering, Data Mining, Association Rules, Regression, Classification and Neural Networks. In partnership with Decoded, we launched The Data Academy in September 2018. The Academy is about giving us all the chance to get under the skin of data like never before - and to use this new knowledge to ensure we truly put customers at the heart of decision making.During the 18-month course, you'll take part in in workshops, online training and mentoring. These have been specifically designed to help you unlock your talent and learn about cutting edge tools and technologies.

    • South Devon College

      2010 - 2013
      NVQ Electrotechnical Services Credit

    • Paignton Community & Sports College

      2004 - 2007
      A level Media Studies

    • Paignton Community and Sports College

      2004 - 2006
      Philosophy A Level

  • Experience

    • NatWest

      Jun 2007 - Jul 2008
      Customer Service Advisor

    • Marks and Spencer

      Oct 2010 - now

      Taking charge of a particular store area in a large store, or working as a Duty Manager in our Simply Food Stores, our section managers are responsible for coaching, motivating and inspiring their team of customer assistants to deliver a service people talk about. Managing from 5 to 25 people, they see to their team’s training needs and instil in them a real passion for the products they work with.

      • Shop Manager

        Oct 2022 - now

      • Section Manager, Business Involvment Group Chair & Data Fellowship Student

        Apr 2019 - Oct 2022

      • Manager

        Jul 2013 - Oct 2022

      • Section Co-ordinator Menswear

        Feb 2013 - Jun 2013

      • Section Co-ordinator Finance & Operations

        Apr 2012 - Feb 2013

      • Customer Assistant

        Oct 2010 - Apr 2012

  • Licenses & Certifications