Frank Daidone

Experience

• 

  Staples

  Mar 2017 - Aug 2019

  Sales Associate & Tech Supervisor

  Provided excellent customer service by addressing customers’ needs quickly, efficiently, and ensuringthey left the store on a positive note. Led meetings on a regular basis to train and motivate other salesassociates. Acted as a key member of the core team to prepare the store for visits from corporate and /or regional management. I was promoted from Sales Associate to Tech Supervisor based on myknowledge of computer hardware. As a supervisor I also led key business processes around retail eventslike Black Friday sales, store inventory, and filled in for other departments as needed. I filled in as themanager on duty when needed to ensure the store ran smoothly by executing store opening, storeclosing, and store maintenance procedures, delegating tasks to other associates, and addressingescalated customer issues.Key sales accomplishments: Promoted from Sales Associate to Tech Supervisor. 2018 top salesassociate in tech services sold 9 out of 12 months and top sales associate for the year. 2019 topsales associate 3 out of 4 months. Show less

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  Best Buy

  Aug 2019 - Aug 2021

  Sales Associate

  Provided best in class customer service by providing customers product options based on their needs,answering questions quickly, and responding to issues with a sense of urgency and ensuring promptresolution. Trained new employees on point of sales system and sales techniques.Key accomplishments: As a part time employee ranked against full time employees I receivedtop sales associate in multiple months in computers for sales revenue, credit card sign up, andservice plans. Received recognition multiple times from regional and store management forstellar customer service. One of the top ranked sales associates for customer surveys. Show less

• 

  Enterprise Truck Rental

  May 2022 - Aug 2022

  Summer Intern

  Answered customer inquiries and assisted customers with reservations. Independently conductedmarket research of the region to identify potential new customers and conducted weekly cold calls bothverbally and in person to gain new business. Summer project: Created proposal for how to maketelematics (technology to share information) more profitable for Enterprise.

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  Thompson Safety

  Jul 2023 - now

  Sales Service Representative

  Service and grow assigned customer base while exceeding customer expectations, build and maintain relationships with new and existing clients, develop new business opportunity through cold calls and leads, consistently introduce and implement new products and services to assigned accounts. • Key accomplishments: Grew current route by +43% and exceeded sales goals month over month.