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Sameera Malinda

Sameera Malinda

System Administrator

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location of Sameera MalindaSri Lanka

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  • Timeline

  • About me

    Manager - CRM and Billing Systems Operations at Dialog Axiata PLC

  • Education

    • National Institute of Business Management

      1999 - 2000
      Diploma in Computer System Design Information Tecnology

    • Nalanda College

      1990 - 1998
      Advance Level

    • Kalutara Vidyalaya

      1985 - 1990
      Year 5 Scholarship

  • Experience

    • Hameedia Group

      May 2002 - Jan 2007
      System Administrator

      * Administrating a Windows WAN of 15 remote locations* Configuring Lotus Notes E Mail server* Administrating & Troubleshooting POS & Inventory Control System* Installing & configuring required software & Virus Guards * IT Procurement & Budgeting* User training

    • Dialog Axiata PLC

      Jan 2007 - now

      * Administration and operation on Telecom and Information Technology Domains.* Troubleshooting & Configuring Telecom CRM Applications in Oracle & Unix environments.* Team lead/management and share/update professional knowledge. * Complaint management related to CRM , Rating & Billing* Administration of CRM Applications* Team Leader

      • Manager - CRM and Billing Systems Operations

        Apr 2021 - now

      • Unit Manager - CRM and Billing System Operations

        Aug 2018 - Mar 2021

      • Assistant Manager - CRM and Billing Fulfilment

        Aug 2016 - Aug 2018

      • Specialist - CRM & Billing Systems

        Oct 2014 - Aug 2016

      • Senior Executive - CRM Systems

        May 2012 - Oct 2014

      • Co Ordinator - Charging System Operations

        Oct 2009 - May 2012

      • Executive - CRM Systems

        Jan 2007 - Oct 2009

  • Licenses & Certifications