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Kayla O’Brien

Kayla O’Brien

Shift Leader

Followers of Kayla O’Brien475 followers
location of Kayla O’BrienBerrien Springs, Michigan, United States

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  • Timeline

  • About me

    Fund Development Director at YMCA of Greater Michiana

  • Education

    • Lake Michigan College

      2012 - 2013
      Liberal Arts and Sciences/Liberal Studies

    • Southwestern Michigan College

      2011 - 2012
      Liberal Arts and Sciences/Liberal Studies

    • Grand Valley State University

      2013 - 2015
      Bachelor of Arts (B.A.) Public Relations, Advertising

      Activities and Societies: Public Relations Student Society of America (PRSSA), GrandPR

  • Experience

    • Taco Bell

      May 2010 - Jul 2012
      Shift Leader

      - Managed a crew of 4 - 7 people during shifts- Placed and received food orders from corporate- Exceptional customer service- Maintained a clean restaurant- Provided prompt and courteous customer service

    • Cass Street Shoppe

      Sept 2011 - Dec 2014
      Store Associate

      - Provided prompt and courteous customer service- Scheduled tanning appoints appointments for customers- Placed and received orders for stocking store- Opened and closed store

    • GrandPR

      Apr 2014 - Apr 2015

      The Media Director works directly with the CEO and VPO to manage the firm's online presence. -Responsible for maintaining and populating the website-Responsible for creating and executing a blogging calendar-Master of social media and helped increase awareness of firm (establish a presence on all digital platforms)-Post daily on firm’s Facebook, Twitter, Instagram, and LinkedIn pages-Continuously engaged publics using digital platforms (retweet, post articles, reply)-Promoted events and opportunities for staff and the GVSU community through social media Show less The Administrative Assistant works directly with the CEO and VPO to complete administrative duties within GrandPR.-Recorded and posted the firm’s meeting minutes-Review/approve writing pieces and proposals from Account Executives-Assisted the accounts with client relations (thank-you letters and firm social events, etc.)-Recorded attendance at all meetings-Created e-mail list serve for all members to receive minutes and other notifications-Regularly updated the potential client contact list & the firm staff contact list-Assisted all officers with various firm activities Show less

      • Media Director

        Jan 2015 - Apr 2015

      • Administrative Assistant

        Apr 2014 - Dec 2014

    • Grand Valley State University

      Aug 2014 - Apr 2015
      Student Writer, University Communications

      - Created content for university publications for print and online channels- Set-up and conducted interviews with various students, faculty, and alumnus- maintained and operated website using Content Management Systems 4- Edited news stories for various university publications.- Sought out new story ideas for publication

    • Child1st Publications LLC

      May 2015 - Nov 2017
      Marketing Associate

      - Created and developed content to assist with marketing brand messages for print & digital sources- Social media marketing, monitoring, and tracking of analytics- Content writing for advertisements, newsletters, & web pages- Product photography- Media relations- Basic graphic design work using Adobe Suite- Managed web pages and blog- General office operations

    • Old Navy

      Sept 2015 - Mar 2017
      Sales Associate

      - Demonstrate strong customer focused service on and off the sales floor- Work a flexible schedule to meet the needs of the business- Engage in conversation while completing cash register tasks - Promote product and encourage others to do the same- Solve store problems quickly and efficiently.

    • YMCA of Greater Michiana

      Jan 2018 - Aug 2022

      • Marketing Director

        Feb 2020 - Aug 2022

      • Marketing Coordinator

        Jan 2018 - Feb 2020

    • Corewell Health Lakeland Hospitals

      Aug 2022 - Jan 2023
      Senior Communications Specialist

    • YMCA of Greater Michiana

      Jan 2023 - now
      Fund Development Director

  • Licenses & Certifications

  • Honors & Awards

    • Awarded to Kayla O’Brien
      Best Blogger Grand Valley State University PRSSA Apr 2015 Grand Valley's PRSSA Chapter's Best Blogger
    • Awarded to Kayla O’Brien
      Dean's List Grand Valley State University Apr 2015 Fall 2013 - Winter 2015, four consecutive semesters on Grand Valley State University's Dean's List
    • Awarded to Kayla O’Brien
      Member of the Year Grand Valley State University PRSSA Apr 2015 Grand Valley's PRSSA Member of the Year
    • Awarded to Kayla O’Brien
      Superior Award Grand Valley State University School of Communications Apr 2015 Public Relations Case Study category winner

  • Volunteer Experience

    • Set-up at Howl'O'Ween event

      Issued by BISSELL Pet Foundation on Oct 2014
      BISSELL Pet FoundationAssociated with Kayla O’Brien

    • Construction Volunteer

      Issued by Habitat For Humanity Kent County on Jul 2015
      Habitat For Humanity Kent CountyAssociated with Kayla O’Brien