Experience

• 

  Wipro technologies

  Nov 2007 - Sept 2015

  Manage IT application support and maintenance portfolio for an Australian water utility. Responsibilities include Stakeholder management, IT process evaluation, IT process design, driving process improvements, End to End project management of system developments, root cause analysis for major incidents, performance reporting on key KPIs, KPI identification, delivery assurance for support services, My focus is to improve operational efficiency of the delivery team by introducing standardisation and driving continual service improvements in IT systems support and development processes. Show less As business analyst / project lead, I oversaw and delivered a range of projects under corporate and work management space for a water utilities client. The projects varied between simple web systems used for data capture, to complex workflow applications that integrated mobile devices, products and offsite hosted systems.During this tenure I successfully delivered projects for Waste management optimisation , IS catalogue service requisition, forecast analysis improvement, corporate records management, field force efficiency improvement. One of the key projects was to improve operational risk assessment system and provide an integrated work management solution. Show less

  • Service Manager - IT Service Delivery & Process Improvement

    Sept 2013 - Sept 2015

  • Project Manager

    Jan 2013 - Aug 2013

  • Business Analyst / Project Lead

    Jun 2009 - Dec 2012

  • Project Engineer

    Nov 2007 - Jun 2009
• 

  Transport for nsw

  Mar 2016 - Jun 2018

  Senior business analyst - erp
• 

  Canon medical systems anz pty limited

  Jul 2018 - May 2019

  Senior business analyst lead

  Excellence Award - ERP Transformation @ Canon Medical ANZ Pty Ltd

• 

  Schneider electric

  Jan 2020 - May 2021

  Business analyst
• 

  Schneider electric

  Sept 2021 - now

  Project manager