Experience

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  Teleperformance

  Aug 2012 - Nov 2013

  Customer service

  My responsibilities include Answer customer telephone calls regarding existing accounts. Respond to questions and concerns about service, and escalate calls appropriately.Consistently improve customer satisfaction through expert resolution of conflicts, issues and concerns

• 

  Hp

  Jul 2014 - Jul 2017

  Dispathcer

  Assigned service/work schedules for worker as per their area of work.Taking orders, processing and preparing for pickup or delivery.Completing orders and mail in a exact and opportune manner to ensure satisfactory billing.Coordinating transfers of products between branches and main site.

• 

  Carlson wagonlit travel

  Jul 2017 - Feb 2021

  Corporate travel consultant

  Created and book flight reservations for corporate and vip customer travel. Accurately process all ticketing and reservation transactions. Book hotel and rental car reservations for various corporate travel around the world. Respond to customer service request and assist travelers with needs and problems.

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  Hewlett packard enterprise

  Feb 2021 - now

  • New Product Introduction Program Manager

    Feb 2022 - now

  • Supply Chain Intern

    Feb 2021 - now