Suvro deep Nayak

Suvro deep nayak

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location of Suvro deep NayakKolkata, West Bengal, India
Followers of Suvro deep Nayak71 followers
  • Timeline

  • About me

    Operation & Business Development manager (Transport) at Roadstar Transport

  • Education

    • Bishnupur sir ramesh institution

      2005 - 2013
      Higher secondary commerce a+
  • Experience

    • Serco

      Nov 2013 - Dec 2014
      Customer care executive (bpo)

      • Managing large amounts of inbound and outbound calls in a timely manner.• Following BPO “scripts” when handling different topics.• Identifying customers' needs, clarify information, research every issue and providing solutions.

    • Xpressbees (busybees logistics solutions pvt. ltd.)

      Dec 2014 - Jan 2016
      Customer service executive

      • Receives products and coordinates delivery.• Take responsibility of shipments & company assets. • Prepares loads for shipment.• Cash Handling.• Prepare accurate reports for upper management.

    • Roadstar transport

      Mar 2016 - Aug 2023
      Operation & business development manager (transport)

      • Schedule daily, weekly and monthly routes.• Coordinate with vendor & company for route mapping & employees management. • Monitor and report on transportation costs.• Report maintenance and repair needs for transportation vehicles and equipment• Research and suggest cost-effective working methods.• Conduct regular safety audits on equipment.• Keep organized records of vehicles, schedules and completed orders.• Ensure compliance with company policies.• Stay up-to-date with safety regulations. Show less

    • Kat-i research

      Apr 2018 - Aug 2018
      Data analyst
    • Maxicus

      Jun 2023 - Feb 2024
      Customer service representative
  • Licenses & Certifications

    • Ef set english certificate 60/100 (b2 upper intermediate)

      Ef set
      Jun 2023
      View certificate certificate