Deep Enrich
Dedra brown, msc
270 followersTimeline
About me
Regional Learning and Development Manager at Playa Hotels & Resorts, Jamaica
Education
Eneb - escola de negócios europeia de barcelona
2021 - 2022Master of science - ms human resources management and services.webp)
University of the commonwealth caribbean (ucc)
2015 - 2020Bachelor of science - bs human resources management and services summa cum laude
Experience
The ritz-carlton hotel company, l.l.c.
Jan 2007 - May 2013Wholesale/Group Billing Coordinator & Learning Coach
Oct 2010 - May 2013Guest Service/Concierge Agent
Jan 2007 - Oct 2010
Teleperformance
Jul 2013 - Aug 2014Training specialist
Playa hotels & resorts
Jan 2014 - nowHyatt Ziva Zilara Rose Hall, Hilton Rose Hall Resort & Spa, Jewel Grande Montego Bay Resort & Spa, and Jewel Paradise Cove. Hyatt Ziva/Zilara Rose Hall Hyatt Ziva/Zilara Rose Hall
Regional Learning and Development Manager
Apr 2023 - nowLearning and Development Manager
Jan 2016 - Mar 2023Training and Quality Coordinator
Jan 2014 - Jan 2016
Licenses & Certifications
- View certificate
Coaching for results
LinkedinMar 2024
- View certificate
The 3-minute rule: say less to get more
LinkedinFeb 2024 - View certificate
How to handle conflict and toxicity for happier workdays
LinkedinFeb 2024 - View certificate
Creating a leadership development program
LinkedinFeb 2024 - View certificate
The six skills of proactive professionals
LinkedinFeb 2024 - View certificate
Measuring learning effectiveness
LinkedinFeb 2024 - View certificate
Communicating with confidence (2015)
LinkedinMar 2024
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