Melissa Ramsey, CMCA, AMS, LSM, PCAM

General Manager

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Charlotte Metro

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Timeline
About me
Listening, Learning, Leading | Mosaic Community Consulting
Education
- University of North Carolina at Chapel Hill
  1999 - 2003
  Bachelor of Arts Journalism and Mass Communications
Experience
- East West Partners Club Management
  May 2000 - Jan 2011
  General Manager
  Worked my way up through the company, serving in various roles of the management team. Oversaw the day-to-day operations of facilities, including activities and programming to aquatic operations. Additionally responsible for the financial management of the budget, as well as the budget creation each year.
- FirstService Residential Carolinas
  Jan 2011 - Sept 2021
  Responsible for overseeing day to day operations for the Northern Nevada offices through development of managers and exceptional client services. Responsible for the day-to-day operations of the Homeowners Association, including homeowner accounts, communication with the Board of Directors, and financial oversight of the Association budget.
  - General Manager
    Jan 2020 - Sept 2021
  - Vice-President, Northern Nevada Community & Lifestyle Services
    Aug 2014 - Dec 2019
  - Regional Manager
    Jan 2014 - Aug 2014
  - Community Manager
    Jan 2011 - Jan 2014
- Evergreen Lifestyles Management
  Sept 2021 - Aug 2022
  - Vice President - CAM Operations
    Mar 2022 - Aug 2022
  - Director of CAM Operations
    Sept 2021 - Mar 2022
- CCMC
  Aug 2022 - Dec 2023
  Vice President
  Providing leadership to communities and managers along the East Coast.
- Mosaic Community Consulting
  Jan 2024 - now
  Business Owner
- Community Associations Institute
  Jan 2024 - now
  - President
    Jan 2025 - now
  - President-Elect
    Jan 2024 - Dec 2024
Licenses & Certifications
- Certified Pool Operator
  National Swimming Pool Foundation
  Mar 2008
- Professional Community Association Manager
  Community Associations Institute
  Sept 2014
- Certified Manager of Community Associations
  Community Association Managers International Certification Board (CAMICB)
  Nov 2011
- Large Scale Manager
  Community Associations Institute
  Apr 2021
- Association Management Specialist
  Community Associations Institute
  Dec 2011
Honors & Awards
- Awarded to Melissa Ramsey, CMCA, AMS, LSM, PCAM
  2014 AMS Manager of the Year CAI Nevada Chapter Feb 2015
- Awarded to Melissa Ramsey, CMCA, AMS, LSM, PCAM
  Manager of the Month FirstService Residential Jul 2014
- Awarded to Melissa Ramsey, CMCA, AMS, LSM, PCAM
  2013 Northern Nevada On-Site Manager of the Year CAI Feb 2014
- Awarded to Melissa Ramsey, CMCA, AMS, LSM, PCAM
  Employee of the Month RMI Management Dec 2011