Graziella D'Amico

Experience

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  In ICT and Financial/automotive companies

  Jul 1988 - Dec 2003

  Employer Executive Manager - Project Manager, Demand Manager, Sales manager

  Employee in important national and multinational companies I have worked as Account and Project manager for several clients and projects:• 2001- 2003 Softquattro S.r.l - Business Intelligence’s development services- Roma. Account Executive Manager, I have contributed to growth the Rome subsidiary by acquiring and following up with clients in banking, distribution and transportation sectors. • 1999 – 2021 Engineering S.p.A.- ICT services – Milan.As Project Manager and Senior Consultant I worked for Banking reporting systems and as Executive Technical Account Manager I contributed to the acquisition and then I was responsible of the provisioning of the “Full Outsourcing of the Application Management and Development Services” for Università Cattolica del Sacro Cuore of Milano.• 1995 – 1999 - Fidis (Fiat Automobile Group’s Financial company - Torino)ICT Demand Manger and PM of the holding central governance staff, I supported the Group’s Board managers to implement control processes innovation, for the first time fully Internet technologies based, in the + 25 worldwide subsidiaries. In that period, I was responsible of the application of the Group’s directives to European and Middle East ICT local departments and followed the ICT part of joint ventures startup with foreign partners (Turkey, India)• 1992 - 1995 Space Sh srl and Sofiters Group S.p.a. – Software development and consulting -Torino/MilanoInitially technical support and Functional Analyst for the acquisition of orders from major customers, I was hired as external Project Leader and Functional Analyst in Fidis to follow the 2-year ICT program aimed at rebuilding the Group's worldwide operational systems.• 1998-1992 Bull HN Italy - ICT Systems and Services - Milano/Paris.I started my work experience in the software R&D Department, working in Paris on some of the first ESPRIT and EUREKA projects concerning hypertext and multimedia technologies (today well known as internet and web services). Show less

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  Freelancer

  Jan 2004 - now

  Senior Consultant - Project Manager and Business Analyst

  Freelancer Senior Consultant with a solid experience in Project Management, Business Analysis, ICT organization and services and Business Process Management.I am expert in managing complex integration projects following all the aspects that characterise a project: planning, monitoring major risk areas, negotiation, communication, stakeholders and team management, conflicts and issues resolution. Pragmatic, goal and problem-solving oriented. My preferred projects are held in multicultural environments collaborating with stakeholders in different countries and managing distributed teams.I have a good experience in managing third parties’ contracts and servces.Main recent exeriencesCurrenly Senior BA consultant for Deloitte in EFSA. From 2018 - 2024 I followed high organizational and System integration project for Euroconsumers. In the previous years, I have followed, on staff of General Directors of Public Administration entities, several projects:- As Project manager and Business Analyst, projects for the simplification and digital innovation of the delivery of administrative services to citizens (Municipality of Samarate, and Vigevano) - As temporary ICT Manager, organizational review of internal IT areas (Municipality of Samarate, Milan Foundation, Invalsi).- As Matter Expert, I contributed to the qualification of INDIRE's E-learning system as an accredited platform for one of the first Italian online universities, and Ioversaw the re-assessment of the business and development structure of a statistical research services company (Engisoft).Since 2044 I collaborate with major training companies, as a trainer and coach of executive managers, on Project Management, Business Analysis, ICT governance, PMP preparation, CBAP preparation. Show less