
Timeline
About me
Career coach | If you’re looking to get on, get out or just get through the working day a little easier, talk to me.
Education

Henley business school
1994 - 1997Diploma management
Glasgow caledonian university
2007 - 2009Post graduate diploma in risk management risk managementStudied the principles of risk management as first half of an MSc qualification. Covered major risk types and their treatment.

University of cambridge
1986 - 1989Ma cantab economics
Experience

London economics ltd
Jun 1989 - May 1992Analyst/consultantWorked on a number of projects examples include utility privatisation (valuations and pricing regimes), macroeconomic analysis and the role of corporation tax on business investment.

Nationwide building society
May 1992 - Jan 2007Sponsored the Basel II Reporting Workstream responsible for delivering Basel II compliant reporting across all Pillars, regulatory capital calculations and the selection of reporting tools.Spearheaded the ICAAP as part of the Basel II Pillar 2 requirements.Established a Group risk team to help embed Basel II into 'business as usual' and provide risk oversight.
Senior Manager, Risk Management
Apr 2003 - Jan 2007Planning and Financial Management Roles
May 1992 - Apr 2003

Single step consulting ltd
Jan 2007 - Dec 2015DirectorThrough Single Step Consulting Ltd, I provided a powerful combination of freelance programme/project management and subject matter expertise to retail financial services companies looking to develop their risk management capabilities and achieve regulatory compliance.

Citi
Jan 2007 - Dec 2007Uk programme manager basel ii (egg, then uk consumer)Scoped and managed Egg Banking plc’s Basel II programme; aligning it to Citigroup's following their acquisition and expanding it to include all of Citigroup’s UK Consumer businesses.

Aig
Sept 2009 - Aug 2010Risk projects managerSupport the UK Chief Risk Officer and his team by managing projects and supplying subject matter expertise in delivering key components of the AIG UK Risk Management Framework and Solvency II. These included Risk Appetite, Insurance Risk Aggregation and Risk Reporting.

Lloyds bank group
Mar 2011 - Dec 2011Project manager, risk transformationMember of a Risk Transformation programme team comprising business, IT and external consultancy, developing the case for major investment in risk management capability across all risk disciplines.

Nationwide building society
Nov 2012 - Nov 2013Head of forecasting and stress testing (interim)Maternity leave cover; leading the stress testing and capital forecasting team in delivery of routine projections of capital requirements and an annual programme of ‘top down’ and ‘bottom up’ stress tests for internal and regulatory requirements. Also contributed to Nationwide’s highly successful inaugural issuance of Core Capital Deferred Share (CCDS) with the coordination and production of capital stress tests and the related due diligence process and disclosures.

Nationwide building society
Aug 2014 - Feb 2015Head of stress testing (interim)Maternity leave cover; leading and developing Capital Management's forecasting and stress testing team. Combined the Q&A and disclosure aspects of the 2014 CST with delivering BAU capital forecasting and stress testing and preparations for 2015 including identification and implementation of tactical and strategic process improvements.

Natwest group
Mar 2016 - Aug 2016Project manager, banking license applicationOn contract to RBS, now NatWest Group, supporting the Williams and Glyn Bank project with Risk and Legal deliverables associated with the banking license application. My main area of focus being the capital plan and stress tests which were key to obtaining the banking license.

The change agent limited
Dec 2016 - nowExecutive coachHi, I am Shirley, The Change Agent. Jonny Carson says “never continue in a job you don’t enjoy. If you’re happy in what you are doing, you’ll like yourself, you’ll have inner peace. And if you have that, along with physical health, you will have had more success than you could possibly have imagined”. That's what I aim for with my clients and for myself too. But change can be tricky. It’s a step into the unknown. Solutions and possibilities are difficult to spot when you are in the thick of it. Even when we think we know WHAT to do, we don’t always know HOW to do it or feel able to make the move, however positive that move might be. That's where I come in, helping you create a way of working which honours your skills and values and takes you where you want to go in life.I bring clarity. Shining a light on what’s working for you and what’s not. Shaping goals and aspirations, identifying strengths, values and working style using a range of coaching tools such as: NLPmBITWhich are combined with a proven career counselling framework and tools to help you make the most of your working life. I'll help you find the courage to change what you're doing, how you're doing it or where you are doing it and learn from your experiences good or bad. Motivating you to stay committed to the process so that you can make lasting change in your working life and providing practical help such as:Drawing on my own experience and my network of contacts who may be able to supply advice and insights. Facilitating whiteboard goal setting and strategy sessions. Being a sounding board for draft adverts, recruitment strategies, videos and blogs. Reviewing or writing CVs, cover letters and Linked In profile updates A collaborative approach that’s part practical, part woo woo. Always with your agreement as the client and in pursuit of helping you get from where you are to where you want to be in work and life. Show less
Licenses & Certifications

Certified mbit master coach
Mbit internationalJul 2021
Ccs licensed career coach
Career counselling servicesAug 2024
Business and life coaching diploma
Association for coachingSept 2017
Neuro linguistic programming practitioner
Anlp international cicSept 2017
Everything disc certified trainer
The fruitful toolboxFeb 2017
Volunteer Experience
Business Mentor
Issued by Dorset Business Mentors on Jul 2019
Associated with Shirley HensherMentor
Issued by Women in Banking and Finance- UK and Ireland on Nov 2017
Associated with Shirley HensherSupporter, project manager
Issued by British Police Symphony Orchestra (BPSO) on Jul 2015
Associated with Shirley HensherMentor
Issued by Inner Flame on Aug 2017
Associated with Shirley HensherGroup Leader
Issued by 4Networking Ltd on Jul 2018
Associated with Shirley HensherLeader
Issued by Run Swindon Ladies Running Club on Sept 2012
Associated with Shirley HensherAmbassador
Issued by Switch On To Swindon on Apr 2017
Associated with Shirley Hensher
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