
Bantu Ralana

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About me
B. Econ | MBA | Just Human
Education

Buffolo City FET College
2008 - 2009N6 Certificate in Business Managemenet Business Administration and Management N6None

MANCOSA
-Master of Business Administration - MBA Business Administration and Management, General Masters
MANCOSA
2016 - 2016Post Graduate Diploma in Business Management Business Administration and Management Post Graduate
University of Fort Hare
2010 - 2014Bachelor of Economics in Business Science Economics and Information Systems Bachelors Degree (part time)
Experience

Buffalo City Metropolitan Municipality
Feb 2022 - Mar 2024Responsible for Information Technology Governance, Risk and Compliance ManagementGovernance• Develop, review and Implement IT Governance Framework• Creating awareness and Institutionalizing IT Governance• Advise management on IT Governance related matters• Manage and coordinate the Audit process both Internally and Externally• Compile regular reports on progress made with respect to Governance initiatives• Leading and driving all Governance, Risk and Compliance programmesRisk• Develop, review, and implement the IT risk management framework• Ensure alignment of Risk framework to International Standards• Conduct IT Risk assessment on a regular basis in collaboration with Risk department• Monitor effectiveness of mitigation measures• Compile reports on progress made• Ensure information security strategies, policies, and procedures are in place• Work with security section to ensure implementation of security measures and policiesCompliance• Develop, review, and implement IT Compliance Framework• Identify and align with legislation applicable in the IT environment• Assess compliance levels and employ strategies to ensure compliance where lacking• Ensure compliance to internal IT Policies and Procedures• Report on exceptions• Conduct Annual compliance assessments• Develop, test, and implement Disaster Recovery Plan (DRP)• Monitor and report on status of disaster recovery capabilities Show less • Administration of all changes in the IT environment (technical and project changes)• Ensuring the minimization of risks from implementing unapproved changes • Ensuring that changes are made with minimum disruption to ICT services• Support the efficient and prompt handling of all changes• Providing accurate and timely information about all changes• Involved in all ICT projects to monitor and manage changes throughout the project life cycle• Ensure that the required level of technical and management accountability is maintained• Monitor the number, reason, type and associated risks of all changes• Compile and submit reports to the Governance and Compliance coordinator• Producing change management plans and implementing them accordingly by adhering to the change management policy, procedure and process.• Availing the change management procedure for easy accessibility to all employees by communicating through service desk emails and knowledge management portal• Creating service provider awareness of the change management procedure through formal communication such as emails, memoranda, and agreements.• Ensuring that a clear change management lifecycle is followed by all change stakeholders by enforcing the compliance to the change management process by all stakeholders. Show less Governance• Develop, review and Implement IT Governance Framework• Creating awareness and Institutionalizing IT Governance• Advise management on IT Governance related matters• Manage and coordinate the Audit process both Internally and Externally• Compile regular reports on progress made with respect to Governance initiatives• Leading and driving all Governance, Risk and Compliance programmesRisk• Develop, review, and implement the IT risk management framework• Ensure alignment of Risk framework to International Standards• Conduct IT Risk assessment on a regular basis in collaboration with Risk department• Monitor effectiveness of mitigation measures• Compile reports on progress made• Ensure information security strategies, policies, and procedures are in place• Work with security section to ensure implementation of security measures and policiesCompliance• Develop, review, and implement IT Compliance Framework• Identify and align with legislation applicable in the IT environment• Assess compliance levels and employ strategies to ensure compliance where lacking• Ensure compliance to internal IT Policies and Procedures• Report on exceptions• Conduct Annual compliance assessments• Develop, test, and implement Disaster Recovery Plan (DRP)• Monitor and report on status of disaster recovery capabilities Show less
Acting Governance, Risk & Compliance
Sept 2023 - Mar 2024IT Change Practitioner
Jul 2016 - Mar 2024Acting Governance, Risk and Compliance Coordinator
Feb 2022 - Apr 2022
Licenses & Certifications
- View certificate

McKinsey.org Forward Program
McKinsey & CompanyJul 2025 
PRINCE2® Foundation Certification Training
PeopleCertJun 2019
PRINCE2® 2017 Practitioner
PeopleCertMay 2019- View certificate

Prosci® Certified Change Practitioner - Delivered by and Change
ProsciFeb 2022 
ITIL Operational Support and Analysis (ITIL-OSA)
AXELOS Global Best PracticeJun 2016
ITIL® v3 Foundation
AXELOS Global Best PracticeOct 2014
Volunteer Experience
Donor
Issued by Save the Children South Africa on Oct 2020
Associated with Bantu RalanaTutor: Grade 12 students in Economics and Business management
Issued by Eric Mntonga High School on May 2012
Associated with Bantu Ralana
Languages
- enEnglish
- xhXhosa
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