
Teguh Lestiono Santoso MT, CSSGB, CISCP
Head of Strategy and MIS

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About me
Division Head - Digital Loan Product and Digital Process Improvement
Education

Institut Teknologi Bandung
1999 - 2002Master Management and ConstructionGraduate with notation Cumlaude
Experience

PT. Bank OCBC NISP Tbk
Jan 2005 - Jan 2008Head of Strategy and MIS1. Product Development Develop and launch new product package Improve the existing lending product Speed up the credit process through develop new lending process Prepare all relevant product package (campaign process, material , etc) Analyze, Monitor and review the performance of product package2. Industry Development Develop new business model through comprehensive industry financing Prepare all relevant product package (campaign process, material , etc) Analyze, Monitor and review the performance of product package3. Customer Relationship Development Segmentation customer through customer portfolio matrix Develop customer loyalty program4. MIS and Strategy Develop new breakthrough strategy in Commercial Banking to achieve the business profit in Commercial Banking Develop performance management system Analyze, Monitor and review the performance of Commercial Banking Show less

Bank UOB Buana Indonesia
Jan 2008 - Jan 2010Product Development Head• Senior Manager - Strategic Team DivisionScope of Work: Function as Senior Manager in Strategic Team Division with scope of work in maximize the commercial banking profit through developing and improving all of unexploited customer asset and underutilized capabilities in Commercial Banking Directorate (Funding and Lending)Duties and Responsibilities:1. Product Development (Funding and Lending) Develop and launch product package Prepare all relevant product package (campaign process, material , etc) Analyze, Monitor and review the performance of product package2. Incentive Program (Funding and Lending) Initiating sales booster/incentive scheme to sales force Develop and implement tracking and monitoring method for all sales campaign Periodic performance review of campaign and provide monthly communication to the branches Conduct sales campaign launches, training and briefing to all involved.3. Business Processes Improvement (Funding and Lending) Review and enhance current business procedures and processes Responsible for smooth implementation of business procedures and processes within Commercial Banking. Show less

Bank UOB Indonesia
Jan 2011 - Jan 2014Division Head of Portfolio, Product and Performance Improvement
Maybank
Jan 2014 - Jan 2016Head SME Business & Process ImprovementFinancial Supply Chain Financing

Bank Mayora
Jan 2016 - Jan 2020Division Head of Digital Loan product and business development (Platform-Led Growth)Digital Ecosystem FinancingDigital Product (Platform)-Led GrowthDigital SME (Retailer) and Micro Financing
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CTBC Bank Corp. (Indonesia)
Jan 2020 - Jan 2021SME Product Head
BANK INDEX SELINDO, PT
Feb 2021 - nowDivision Head - Digital Loan Product and Process ImprovementDigital Credit Process (Integrated & Holistic)Digital Product (Platform)-Led Growth
Licenses & Certifications
- View certificate

Systems Thinking
LinkedInDec 2020 
MICROLEARNING INSTRUCTIONAL DESIGN SCHOLARSHIP CERTIFICATION
GnowbeSept 2023
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