Gustavo Guimaraes

Experience

• 

  GOL Linhas Aéreas Inteligentes

  Dec 2001 - Apr 2006

  Agent
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  FG - Furniture Rental - Brazil

  Jan 2008 - Nov 2008

  Commercial Director - Marketing
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  Groupe Restos Plaisirs

  Mar 2010 - Aug 2013

  Waiter

  - Providing a warm welcome for guests and accompanying them to their tables- Presenting menus and answering any questions regarding menu items- Receiving food and drink orders and serving customers requests- Serving dishes to customers at tables- Ensuring a timely delivery of all food and beverage items- Clearing cutlery and dishes away from tables- Relaying, preparing and setting tables for the next guests- Ensuring the food service area is left clean and tidy once all the guests have left Show less

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  Manulife Financial

  Jan 2014 - Mar 2014

  Bilingual Collections Officer

  - Following up with Tax department of cities to see if there are property tax arrears- Corresponding with clients regarding issues with their accounts and solving problems- Following up with Insurance companies to see if clients have adequate fire insurances- Dealing with clients whose accounts are over limit or have not paid property taxes

• 

  Waste Management

  Mar 2014 - Jun 2014

  Bilingual Save Specialist

  - Provide billing and order status confirmation- Ensure and provide quality service to both internal and external customers

• 

  Manulife Bank of Canada

  Jul 2014 - now

  Manual underwriting of credit card applications. Review and appraisal ordering in the Mortgage admin side.

  • Bilingual Mortgage Underwriter

    Apr 2024 - now

  • Credit card adjudicator / Mortgage admin

    Dec 2017 - now

  • Bilingual Accout Manager - Retail Lending

    Feb 2016 - now

  • Proactive Account Monitoring Specialist

    Jul 2014 - now