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Mel Westerby

Mel Westerby

Sales Employee

Followers of Mel Westerby92 followers
location of Mel WesterbyBlyth, England, United Kingdom

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  • Timeline

  • About me

    Marine Licensing Case Officer

  • Education

    • Newcastle University

      2020 - 2023
      Bachelor of Science - BS Marine Biology and Biological Oceanography

  • Experience

    • EE

      Oct 2008 - May 2015
      Sales Employee

    • BLUE RIDGE CAMP

      May 2013 - Aug 2013
      Summer Camp Counselor

    • BLUE RIDGE CAMP

      May 2015 - Aug 2015
      Summer Camp Counselor

    • DFDS Seaways Newcastle Ltd.

      Oct 2015 - Oct 2016
      Sales And Service Specialist

      Customer service and sales role, predominantly sales. Rotation between: inbound calls, outbound calls, email admin, and social media updates.Outbound included calling existing customers due to depart within six weeks with aims to sell cabin upgrades, meal packages, etc...Inbound calls included general customer service eg. making and amending travel bookings as well as complaints and general queries. Emails: Same as inbound calls. Social media use Twitter, Facebook. general replies to customer queries. Show less

    • Vodafone

      Oct 2016 - Dec 2019
      Sales Service Advisor

      Retail, target-based, customer-facing role, in busy city center store. Dealing with various customer queries ranging from upgrading contract phones to new acquisition sales (broadband and mobile) as well as, technical assistance, billing queries, etc...

    • Marine Management Organisation

      Mar 2022 - Mar 2022
      Intern

      I participated in a one week work placement whereby I gained an understanding of the functions and responsibilities of the various departments within the organisation. Aswell as Designing an infographic in line with one of the relevant agendas.

    • Coast Care - Non-Governmental organisation (NGO)

      Jun 2023 - Jan 2024
      Volunteer - Practical Coastal Conservation

      Practical conservation & and habitat management role covering Northumberland AONB coastal sites from Berwick to Amble. Duties included carrying out beach user surveys, ecological surveys (eider duck & seabirds) as well as habitat & and access management work including pond reed removal, Willow coppicing, Barn owl shed construction, bush cutting, and strimming. Invasive species removal; Piri-Piri burr and Himalayan balsam.

    • Space for Shorebirds

      Jul 2023 - Jan 2024
      Volunteer Wildlife Ranger

      Assisting existing rangers in disturbance monitoring as well as informing and educating beach users and visitors of the coast about the shore birds, highlighting the importance of giving the birds space in order to minimize potential disturbance.

    • Marine Management Organisation

      Jan 2024 - now
      Marine Licensing Case Officer

  • Licenses & Certifications

    • STCW Personal Survival Techniques

      South Shields Marine School
      Feb 2023