EDGAR CHOU

Experience

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  SYSAGE Technology Co., Ltd.

  Feb 2003 - Jan 2003

  Engineer

  IBM System x&p Series Server hardware/Software Installation and Support • Install new and/or upgraded software on servers and workstations.• Server related hardware and software• Network Attached Storage Devices• Perform and/or coordinate hardware repairs and preventive maintenance on storage

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  Nietzsche Enterprise

  Nov 2003 - Jan 2006

  MIS Engineer

  • Work closely with business teams to understand business processes and translate those processes into application DSC (Data Systems Consulting Co., Ltd.鼎新) ERP.• Assist with implementation testing and IT projects. • Research, diagnose, troubleshoot and identify solutions to resolve customer issues related to application use, design and configuration.• Provide contact and problem resolution for all users with hardware, software and applications problems.

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  Trident Microsystems

  Jan 2006 - Jan 2008

  MIS Engineer

  • Monitor Windows 2003/2008 (and beyond) servers and troubleshoot problems. • Support, maintain and administer third party applications. • Produce appropriate documentation for application deployment, configuration, and related processes. • Install and configure and maintain server operating systems and repair server hardware • Perform network troubleshooting to isolate and diagnose common network problems• Perform routine preventative maintenance on all hardware on a routine and scheduled basis.Achievements:•To build up Active Directory Environment Project •Migration From Redhat Sendmail to Exchange Project •Company Office Removal Project Meno dettagli

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  Weichuan Foods Corporation

  Feb 2009 - Mar 2014

  IT Center Assistant Supervisor

  • Support a multi-site Microsoft Exchange 2007/2010/2013 organization in order to meet and maintain appropriate service levels• Administer and support Active Directory, System Center, Exchange, OCS, SQL, Sharepoint• Enforce change management and compliance processes. • Work as a technical resource on assigned projects.• Identify business requirements and deliver cost-effective infrastructure solutions to the organization• Planning a Migration Job Strategy in Microsoft System Center ,Exchange,Lync • Personal Information Protection Act ProjectAchievements:•Active Directory Migration Project at Weichuan Foods (4000+ users)•Migration From IBM Domino 5.5 to Exchange 2007 Project •Microsoft Office Communication Server 2007 R2 Project•Auto-Syncing Exchange Address Book with Ting Hisin Corp(China) (40000+ User,Hierarchical Address Book) Project Meno dettagli

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  Silicon Motion Technology Corp.

  Jan 2014 - Jan 2021

  IT Deputy Project Manager

  • Define IT management policies, and related procedures (SOX404)• IT Infrastructure related project management and Infrastructure solutions for high availability, resiliency, integrity and security.• Perform project delivery functions ensuring the successful implementation of new systems, platforms and upgrades.• Responsible for Microsoft Active Directory and Exchange/M365/Azure/AWS related service.• Responsible for Hyper-V and VMware and OA related service.• Responsible for Antivirus and Backup service.Achievement Project :• VMware & Hyper-V High Availability • SMI Global AD & Exchange Migration • Cyber Attack Incident Investigation • Endpoint Detection and Response • Office 365 Hybrid • SAP ERP on VMware Platform • Ricoh Interactive Whiteboard for RD CollaborationIn Progress Project : • IT Infrastructure Service & Resource Monitor• IT Audit Software Project• Server Configuration & Patch Management• Customer Relationship Management Meno dettagli

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  SiFotonics Technologies Co.,Ltd.

  Jan 2021 - Jan 2024

  Senior IT Manager

  Job desctiption:• Lead large IT projects, including the design and deployment of new IT systems and services.• Monitor performance of information technology systems to determine cost and productivity levels, and to make recommendations for improving the IT infrastructure.• Manage IT staff by recruiting, training and coaching employees, communicating job expectations and appraising their performance.• Help define IT infrastructure strategy, architecture, and processes.• Analyze business requirements by partnering with key stakeholders across the organization to develop solutions for IT needs.• Act in alignment with user needs and system functionality to contribute to organizational policy.• Identify problematic areas and implement strategic solutions in time.• Audit systems and assess their outcomes.• Preserve assets, information security and control structures.• Handle annual budget and ensure cost effectiveness. Meno dettagli