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Ravi Ghosh

Ravi Ghosh

Trainee

Followers of Ravi Ghosh887 followers
location of Ravi GhoshBengaluru, Karnataka, India

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  • Timeline

  • About me

    Experienced Senior Analyst | Process Development & Operations | Data Enthusiast

  • Education

    • FUTURE INSTITUTE OF TECHNOLOGY, Kolkata, India

      2015 - 2019
      Bachelor of Technology - BTech Electrical, Electronics and Communications Engineering

      Activities and Societies: Active member of Robotics Club and participant in Technical Fests around town (winner of several awards as part of a team), Participated in Cultural Festival Important Subjects Completed: Digital Electronics, EM Theory, Signals and Systems, Analog Circuits, Basic Electronics, C Programming, Engineering Physics I and II, Mathematics I and II, Numerical Methods,

    • St. Paul's School, Agartala, India

      2013 - 2015
      High School - ISC Science Stream

      Activities and Societies: Important Subjects - Mathematics, Physics, Chemistry, Biology

    • Holy Cross School, Agartala, India

      2003 - 2013
      Juinor High - ICSE Board (Matriculation Exam)

  • Experience

    • Siemens

      Jan 2018 - Feb 2018
      Trainee

    • Noesis Technologies Pvt. Ltd.

      Feb 2019 - Mar 2019
      Software Engineer Intern

    • High-TechNext Engineering and Telecom Pvt. Ltd.

      Jun 2019 - Aug 2019
      Site Engineer

    • Vedantu

      Aug 2019 - Aug 2022

      Key Result Areas:• Tracking of assigned accounts to identify outstanding debts & plan the course of action to recovery. • Achievement of Cash Collection by Team Targets.• Achievement of unique user retention by Team to maintain MOM core user retention targets.• Negotiate payoff deadlines or payment plans by investigating and resolving discrepancies.• Monitoring Team productivity for day-to-day business outcomes.• Mentoring the team on key pain areas for better productivity & performance on a regular basis.• Identify gaps in the system and recommend solutions. Show less

      • Operations Team Lead

        Mar 2021 - Aug 2022

      • Retention Executive

        Aug 2019 - Feb 2021

    • Propelld

      Aug 2022 - Aug 2023
      Key Account Manager

      Key Result Areas:• Build and maintain trustworthy relations with larger portfolios, ensuring growth and sustaining long time business.• Expand business with existing portfolios by resolving their queries and proposing solutions that meet their expectations and objectives.• Ensuring proper service is provided with the right TATs maintained to ensure a better customer experience.• Preparing and maintaining regular progress reports for internal and external stakeholders for better visibility of numbers using key account metrics.• Monitoring Team Productivity for day-to-day business outcomes.• Mentoring the team on key pain areas for better productivity and performance regularly.• Setting up a smooth process from end to end, ensuring better service outcomes in every expected parameter.Significant accomplishments: - • Created an interactive dashboard on Excel for management, for monitoring and analyzing sales data on a day-to-day & and monthly basis. Show less

    • Radius

      Dec 2023 - now
      Senior Analyst

  • Licenses & Certifications