Allan Young

Experience

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  GNG Family Trust

  Oct 2001 - Feb 2004

  Stock room Co-ordinator
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  Essilor SA Pty Ltd

  Apr 2004 - Feb 2007

  Stock Controller / Invoicing Clerk
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  CEB Maintenance

  Mar 2007 - Aug 2010

  IT Logistics Engineer

  https://www.cebmain.co.zaManagement of new stores roll-outs, upgrade of existing or additional terminals for existing. Ensure hardware and peripherals were set-up and ready for plug and play when installation is scheduled, this applied to branches which were national.ACHIEVEMENTS:Managed all the retail stores

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  Inq. South Africa

  Sept 2010 - Dec 2014

  Account Executive

  http://www.syrex.co.zaManagement of clients infrastructure and Network, upsell where possible with products on offering such as CLOUD (Azure) of Hosted Solution and provide Managed Solutions (Kaseya), also presenting solutions, address queries and manage relationships with clients. Microsoft solutioning for clients providing guidance and advise on industry and SAM best practices.ACHIEVEMENTS:Upsold 65% of clients to the latest technology, with 35% of clients upgrading whole infrastructure. Highest once-off sales for the year 2014.SKILL SETS:- Software Asset Management standards and practice advisory for clients- SAM lifecycle processes (From software request, license pooling/checks, deployment through to retirement)- Microsoft licensing programs- License Dashboard monitoring and reporting- Enterprise software vendor management (various)- Total cost of ownership modelling based on industry best practice (hardware and software)o Firewallso Connectivityo Cloud Solutionso Managed Serviceso Mail and Anti Spamo Backup Solutionso VoIP(Asterisk)• Provide all quotations for Hardware / Software• Manage account queries• Assist Service Desk / ISP / Projects team and technicians to ensure SLA’s are met for clients Show less

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  Eurosurgeon

  Dec 2015 - Nov 2019

  Navigation System Specialist

  - Conversions of radio and navigation to New Zealand Standardsfrom cars that came ex-Japan, Singapore and UK - Installation of BlueTooth modules and reverse cameras thatintegrate into the factory system - Working with Diagnostic tools to trouble shoot faults and codemodules into the vehicle on-board system - Provide customer support after conversion is complete on vehicle - Traveled to dealerships every 3 weeks to Christchurch orWellington to do installations and conversion to vehicles - Collection of vehicles from compliance for conversions for dialsswop out - Managed maintenance of two buildings: Service and Performancewith WOF of building carried out monthly - Management of 16 loan cars: Reg, WOF and RUC - Management of Health and Safety (Certified) - Ensuring shipment of parts or equipment are couriered to and fromthe relevant destinations Show less

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  Guild and Spence Technologies Ltd

  Jul 2020 - now

  Service Technician