
Rajesh Gautam
Technical Support Specialist

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About me
💻CS-Degree l Full Stack Developer | Empowering Businesses with Scalable Web Solutions | Expert in React, Node.js, and Cloud Services l ♻️🚀
Education

Pentagon International College
2013 - 2015PHYSICAL SCIENCES
Wilmington University
2022 - 2024Bachelor's degree Computer Science AActivities and Societies: Epsilon Pi Tau Member of the International Honor Society In Technology.

Community College of Baltimore County
2017 - 2020Associate's degree Information Technology
The Johns Hopkins University
2021 - 2021Certificate In full Stack Web Development Computer Software Engineering ADuring the 24-week Johns Hopkins Engineering Coding Boot Camp course in web development, I successfully completed a comprehensive full-stack curriculum. This encompassed mastering HTML, CSS, JavaScript, jQuery, Bootstrap, Express.js, Node.js, databases (including MongoDB and MySQL), and version control with Git.
Experience

Everest IT Solution
Feb 2013 - Aug 2013Technical Support Specialist• Provided technical support to users, troubleshooting hardware and software issues, and ensuring smooth operation of computer systems, resulting in a 95% resolution rate of reported issues.• Assisted in inventory management, tracking, and maintenance of computer hardware and software, leading to a 80% reduction in equipment downtime due to proactive maintenance.• Collaborated with other teams to resolve complex technical issues in a timely manner, contributing to a 90% increase in overall team efficiency and customer satisfaction. Show less

Pentagon Science Club
May 2013 - May 2015Team Leader• Led a high school science club, collaborating with the Robotics Association of Nepal (RAN) and IsensoBotz to create a robot using an Arduino microcontroller, showcasing innovation in robotics.• Utilized the Arduino IDE to develop and debug code for Arduino boards, enhancing project functionality through real-time communication and automated systems.• Demonstrated smart city solutions using Arduino, including automated parking systems and energy-efficient lighting networks, utilizing sensors to optimize urban services and reduce costs.• Participated in robotics workshops and championships, earning awards and recognition at regional and international levels, including the 2014 Center of National Robotics Championship at IIT India, for exceptional performance. Show less

YoungMandali
Jul 2021 - Jun 2022Web Application Developer• Developed a fully functional pizza restaurant food ordering website using TypeScript, Node.js, and Next.js, ensuring seamless navigation and user experience.• Integrated Prisma and Zustand for efficient data management and state handling, resulting in an estimated 70% improvement in performance and responsiveness of the food ordering platform.• Implemented features such as user authentication using NextAuth, payment processing through Stripe, and image upload with Cloudinary, contributing to an estimated 85% enhancement in overall user experience and convenience for customers. Show less
Licenses & Certifications

Certificate of Full-Stack Web Development
The Johns Hopkins UniversityNov 2021
Certificate in Java Programming
Wilmington UniversityJul 2023
Honors & Awards
- Awarded to Rajesh GautamThe International Honorary for Professions in Technology Epsilon PI TAU Feb 2024 International Honorary Society In Technology
- Awarded to Rajesh GautamAcademic Dean's List Administration and Faculty of Wilmington University Aug 2022 I have been recognized for excellence in scholarship for three consecutive semesters, spanning from Fall 2022 to Fall 2023
- Awarded to Rajesh GautamCertificate of Participation National Robotics Championship (NRC) India Jul 2015 Participated in Robotics Workshop ISENSOBOTZ on Arduino at AITM Campus
- Awarded to Rajesh GautamCollegiate Ambassador For Peace The Universal Peace Federation and World Collegiate Association Mar 2015 Presented on the Occasion of Multicultural Family Blessings and Peace Festival
Languages
- enEnglish
- hiHindi
- neNepali
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