Elio EID

Experience

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  Medibrex

  Jul 2022 - Aug 2022

  Sales in dental products

  Explored B2B sales in the dental and pharmaceutical space.● Identified and contacted healthcare professionals (dentists, pharmacists, clinics)● Introduced product lines and applied persuasive sales techniques● Ensured regular follow-up and gathered feedback for sales strategy adjustments

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  BEST FOR...

  Sept 2022 - Nov 2022

  Sales Associate

  Worked in parallel with my studies to strengthen my communication and customer-facing skills in a fast-paced retail environment.● Suggested and implemented small process improvements to boost efficiency and team workflow● Managed inventory and restocking tasks to ensure smooth daily operations● Delivered attentive customer service, handling inquiries and concerns with care● Helped increase sales particularly in cosmetic products through personalized recommendations and active upselling● Named Employee of the Month and highlighted during internal meetings for strong sales performance Show less

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  Difco Group

  Dec 2022 - May 2023

  Brand Manager

  Supported brand development through a mix of strategic planning, field activity, and event-based initiatives.● Conducted market and competitor analyses to inform pricing and positioning strategies● Participated in campaign planning and monitored brand performance in the field● Managed market visits to assess product visibility and gather retailer insights● Coordinated two large-scale community sports events (local basketball and football championships), reinforcing brand awareness and strengthening consumer engagement through targeted sponsorship Show less

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  Trading international brands

  Jun 2023 - Nov 2023

  Sales and marketing
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  Wipro

  Nov 2023 - Sept 2024

  Quality Assurance Specialist

  Worked within a multilingual, cross-cultural environment (English-speaking team, French market) to ensure and improve communication quality for a global client.● Reviewed customer interactions in French to ensure compliance with service and quality standards● Provided clear, actionable feedback to agents and contributed to overall performance improvement● Facilitated onboarding and training sessions across various lines of business, helping team members align with client expectations● Actively participated in process improvement initiatives, sharing suggestions to optimize internal workflows and increase efficiency Show less

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  ViiV Healthcare

  Sept 2024 - now

  Product Manager