Jennifer Kwon

Experience

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  Sodexo

  Jan 2001 - Feb 2013

  Jacobi Medical Center, Managed Clinical Nutrition for a 500 bed, Unionized, Cook Chill, Level 1 Trauma facility. Directly manage 8 Dietitians, 3 Diet Technicians, and 1 Clerical Associate. Oversee an additional 50 + management and non-management employees in the absence of GMOversee overall operation in the absence of the General Manager. Duties includes: maintain customer and client satisfaction, scheduling, payroll, patient care, clinical care, performance evaluation, Performance Improvement and purchasingPerforms Patient Satisfaction Surveys and Meal RoundsPerforms in UFS and inventory controlPartnered with Client Liaison and GM to increase Dietitians productivity by 47%Underwent several successful regulatory agencies inspectionPartner with GM and PSM in forecasting and managing labor and expense budgets Experienced in Hiring and training of new employeesBuilt good working relationship with union representative Partner with GM in revising policies and procedures to meet rules of state and federal regulatory agenciesCurrently working on NBHN Ambulatory Care Services & Sodexo initiative Show less Interfaith medical center, Managed Clinical Nutrition for a 300 bed, Unionized, Cook-Serve hospital. Directly managed 3 Dietitians, and 5 Diet Technicians. Dietitian for in-patient and ambulatory care network that comprised 16 clinics across Central Brooklyn Performed Clinical Care Management Duties- meal rounds, chart reviews, committee member, performance improvement, HR functions, polices, staffing and scheduling, Performed Patient Care Management Duties- in-service trainings, tray assessments, HACCP, NSF inspection preparation, inventory, purchasing, menu planningRetail/Catering/Vending Management - Supported GM and Retail Manager with "Better-By-Design" and "Wellness & You" menu development for cafeteria, conducted retail satisfaction and preference survey, Other duties including; cash handling, marketing and merchandising and plans and supervises special functions Show less

  • General Manager

    Dec 2011 - Feb 2013

  • Clinical Nutrition Manager

    Mar 2007 - Dec 2011

  • Clinical Nutrition Manager

    Jan 2001 - Mar 2007
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  Wakefern Food Corp.

  Jan 2014 - Nov 2015

  Retail Dietitian

  Retail and community dietitian for New London county, CT

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  Compass Group USA

  Dec 2015 - Jun 2017

  Assistant Director

  Assistant Director of Clinical and Patient Services- St. Rapheal

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  Ryders Health Management

  Dec 2017 - Oct 2021

  LTC consulting dietitian
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  Trinity Health Of New England

  Oct 2022 - Jun 2023

  Patient Experience & Clinical Nutrition Manager
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  Sodexo

  Jun 2023 - now

  Patient Experience Manager

  PEM for both Lawrence and Memorial hospital in New London, CT and Westerly hospital in RI.Yale New Haven Hospital -L & M and Westerly hospital