Alex Raptopulos

Experience

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  Theo Watch Makers

  Jan 1998 - Jul 2010

  Watch Maker

  Responsible for accurate and timely completion of repairs as well as quality control of all time pieces within the shop. Point of contact for all clients and manager of customer service department. Accounts Payable and Accouts Receivable Manager as well as forecasting of future parts and inventory on an ongoing basis.

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  United States Marine Corps

  Jul 2003 - Jul 2008

  Sergeant

  Flight Equipment Technician, as well as Quality Assurance and Collateral Duty Representative

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  CGS

  Jan 2010 - Jul 2013

  Developed a rolling financial statement and indirect rate forecasts weekly based on the latest contract revenue, expense projections, and budget assumptions. Managed the general ledger for financial records, time entry, and bookkeeping for revenues and expenses. Liaised with billing, accounts payable, and accounts receivable to ensure proper processing of the trial balance entries.Key Achievements:• Prepared reports on a weekly basis for financial updates to executive members.• Planned and executed process improvement procedures that improved the business model. • Utilized Six Sigma, Lean, and 5 S skills to enhanced productivity and profitability. • Reduced time for processing time sheets and invoices from 5-10 business days to 2 days, which increased efficiency while maintaining process integrity. Show less Provided regular and ad-hoc pricing analysis and reporting to the leadership team. Coordinated proposal development with the team and global affiliates. Reduced the pricing generation to same day as well as within a few hours of request. Key Achievements:• Spearheaded the development of in-depth cost and pricing models to capture global location solutions, which included merging 20+ languages with variable contract lengths and descriptive volume tiers.• Identified and resolved issues stemming from pricing and margin, which resulted in more precise estimation. • Created and maintained a macro enabled Excel pricing model that encompassed global location solutions while automatically calculating direct and indirect costs.• Devised an incentive plan that influenced 400+ call center agents in the US to increase productivity and reinforce positive behaviors. Show less

  • Operations Analyst, Consultant Manager

    Jul 2010 - Jul 2013

  • Pricing Analyst

    Jan 2010 - Jan 2013
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  Seiko Corporation of America

  Jan 2013 - now

  Led efforts to update sales records on a weekly basis. Improved on reporting programs to enhance the level of sales detail. Delivered status updates to the holding corporation’s Japan-based executive committee. Tiered out reporting to detail weekly, monthly, seasonal, and fiscal year time frames. Programed a category analysis file from scratch to identify opportunities in sales trends by the numerous characteristics of the timepieces. Successfully reduced the turnaround time for this report from several days to 10 minutes. Cultivated and strengthened relationships with the buying office of accounts. Key Achievements:• Created reports for the executive leadership team, which influenced business decision-making.• Led efforts to merge several antiquated reports as well as designed modern reports. • Developed and coded new reporting programs to drill down and discover new sales analysis. • Automated Access and Excel-based files to enhance capabilities while reducing turnaround on reports. • Formulated and implemented sales strategy in a multi-pronged effort. Show less Maintained responsibility for analyzing retail sales. Executed sales forecasting initiatives. Developed and managed assortments while focusing on sell-through. Handled inventory management duties. Revised account plans and objectives as appropriate to the sales potential of each customer. Cultivated enduring relationships with a diverse clientele. Delivered presentations at events and high-level executive committee meetings. Key Achievements:• Played a key role in the development of monthly demand plan while enduring goal attainment.• Participated in the replenishment of merchandising guidelines and materials to ensure the highest level of consumer experience including superior in-store product placement. • Conducted market research and identified emerging market trends.• Drove revenue growth and sales initiatives in a competitive landscape while boosting sales, which included doubling revenue in one account.• Created and implemented new analytical reporting to identify sales opportunities. • Utilized strategic and tactical methods to approach obstacles with accounts. Show less

  • Senior National Accounts Administrator

    Jan 2013 - now

  • National Account Manager

    Jan 2013 - Jan 2020
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  Grand Seiko Corporation of America

  Feb 2020 - now

  Sales Operations Manager

  Serve as the critical link between the development and execution of sales strategy and go-to-market strategy. Taking great care in evaluating options and making decisions that will help free the sales team to focus on selling. Proactively looking for ways to avoid problems before they arise.