Mark Middleton

Experience

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  Electronic Data Systems

  May 1985 - Jan 2008

  Program & Delivery Management for major telecom's strategic Application Services outsourcing and off-shoring initiative. Role continued w/ HP (from EDS acquisition) Delivered Application Management and Development services for strategic commercial clients . Dynamic, & multifaceted IT roles spanning 1st 24 years of career. Demonstrated successes in increasing IT leadership roles. Earliest years as Application Team Lead / Developer. Key industries: Telecom, Heavy Equipment, & Automotive Manufacturer

  • Program / Delivery Manager

    Jan 2005 - Jan 2008

  • Product Manager / Acct. Operations Manager / Project Manager

    May 1985 - Dec 2005
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  HP

  Jan 2008 - Dec 2011

  Program & Delivery Management for major telecom's strategic Application Services outsourcing and off-shoring initiative. Performed leadership for geographically dispersed teams in 3 different countries (US, Argentina, & India), supporting 40 applications, and 60 employees. Built solid client relationship thru delivery excellence and focused communication. Ensured delivery success, issue resolution, SLA compliance, on-time / on-budget delivery. Responsible for P&L, forecasting, and account growth. Integration w/ third-party supplier: Mphasis Show less

  • Program Manager / Pre-Sales Consultant - Application Services

    Jan 2011 - Dec 2011

  • Program Manager / Delivery Manager

    Jan 2008 - Jan 2011
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  Hewlett Packard Enterprise

  Jan 2012 - Jan 2016

  Program Management / Pre-Sales Consultant - Application Services

  Program Management and pre-sales development of IT solutions for strategic clients outsourcing their global Application Management Services. Solutions include global as well as in-country only delivery teams, YoY efficiencies, and migration from Time & Materials to Managed Services. Cross-solution into Application Development & Testing. Deal sizes up to $35m. Key clients industries: Telecom, Music, Government, Oil and Gas

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  DXC Technology

  Jan 2017 - Mar 2020

  Architect competitive application services (pre-sales) solutions to enhance client's IT needs. Develop strategy, solution and competitive financials, conduct governance, create compelling proposals, deliver orals and story-telling, negotiations, and transition to delivery. Client Industries: Beauty, and High Tech Expat assignment - Program Management to drive in-year sales growth for DXC United Kingdom (UK). Partner with in-country pursuit teams to program manage pre-sales and business development initiatives of Application Service solutions for prospective UK clients. Partner integration: PwC, Mphasis, Dynatrace, & MFI. Client Industries: Banking, Government, Energy, and High Tech Program Management for creation of Application Management Services solutions for Canadian government and European commercial clients. Deal size $60m - $85m. Client Industries: Government, and Telecom-IT-Consumer Electronics

  • Program Manager / Digital Offering Solution Architect

    Jan 2019 - Mar 2020

  • Program Management / Lead Offering Solution Architect

    Apr 2018 - Dec 2018

  • Program Management / Offering Solution Architect

    Jan 2017 - Mar 2018
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  Luxoft

  Mar 2020 - now

  Senior Program Manager

  Establish and lead Program Management Office for strategic application services clients in the Health and Life Science industry. Partner with our delivery organizations to ensure digital thought-leadership and delivery consistency for critical application development and support services. Design and institutionalize project, program, and portfolio reporting for client management, director, and executive audiences. Consult with delivery and client organizations to envision and define digital transformation road-map. Show less