
Ivan Cavalcante, MBA

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About me
Sales Account Manager at Zilia Technologies
Education

Colégio Cruzeiro do Sul
2000 - 2003Técnico em Mecatrônica Ensino Técnico
Fundação Getulio Vargas
2018 - 2020Master of Business Administration - MBA Executivo Gestão Estratégica e Econômica de Negócios Média geral 8.7
ESPM Escola Superior de Propaganda e Marketing
2010 - 2010Especialização Customer Relationship Management (CRM)
Universidade Cruzeiro do Sul
2004 - 2008Bachelor of Science - BSc Engenharia Mecânica com ênfase em Controle e Automação
Experience

POLEODUTO IND.COM.DE FLEX.E ELETRO MECANICOS LTDA.
Jan 2005 - Jun 2011- Support dealership principals/managers to agree annual targets (sales volume, inventory management, customer satisfaction, product mix and profit) - Ensure the efficiency, productivity and profitability in the sales operation with a focus on standardization of process - Work with dealer managers to actively develop a customer-focused culture delivering high levels of customer satisfaction and loyalty- Identify and implement improvement opportunities by sharing best practice ideas- Responsible to guarantee product lineup launches coordinating the actions working together with other teams - Product strategy development in order to support business plans– short, mid and long term- Market input to support future products development- Product launches- Product presentations to the press and dealers- Strategic inputs on product cycle plan reviews Show less - Support dealership principals/managers to agree annual targets (sales volume, inventory management, customer satisfaction, product mix and profit) - Ensure the efficiency, productivity and profitability in the sales operation with a focus on standardization of process - Work with dealer managers to actively develop a customer-focused culture delivering high levels of customer satisfaction and loyalty- Identify and implement improvement opportunities by sharing best practice ideas- Responsible to guarantee product lineup launches coordinating the actions working together with other teams - Product strategy development in order to support business plans– short, mid and long term- Market input to support future products development- Product launches- Product presentations to the press and dealers- Strategic inputs on product cycle plan reviews Show less Responsibility for the Management of Key Customers, such as Petrobras, Engevix, Queiroz Galvão, OAS, UTC, Quip and others, managing issues like:- Revenues, new developments and profitability;- Customer Relationship;- Logistics and Quality services;- Development of new customers;- Import x Local Production x Outsource Production decision;- Technical Training of Sales Force and Customers;- Coordinate other Projects for Product and Process Improvement;- Budget Reporting;- Samples Supply;- Fair and Events Organization;- Other Sales Related activities. Show less
Sales Engineer
Jan 2009 - Jun 2011Sales Coordinator
Jan 2008 - Dec 2008Estagiário de vendas
Jan 2005 - Dec 2007

Delaware North Companies
Jan 2012 - Aug 2012Hospitality Management* Emirates Stadium (Arsenal Football Team)

TE Connectivity
Nov 2013 - May 2016Sales EngineerResponsibility for the Management of Key Customers, such as Fujikura, K&S, Delphi, Whirlpool, Electrolux, Continental and others, managing issues like:- Revenues, new developments and profitability;- Customer Relationship;- Logistics and Quality services;- Development of new customers;- Import x Local Production x Outsource Production decision;- Technical Training of Sales Force and Customers;- Coordinate other Projects for Product and Process Improvement;- Budget Reporting;- SalesForce.com - CRM Administration- Samples Supply;- Fair and Events Organization;- Other Sales Related activities. Show less

Continental
Jul 2016 - Oct 2017Sales Engineer
Plásticos Mueller S/A
Nov 2017 - Apr 2020Sales Manager
Jan 2019 - Apr 2020OEM Sales Coordinator
Nov 2017 - Dec 2018

Huf Group
Jul 2020 - Sept 2023Key Account Manager
Zilia Technologies
Oct 2023 - nowSales Account Manager
Licenses & Certifications

CRM - Customer Relationship Management
ESPMJun 2010
SAP Key User
SAPJan 2016
Liderança Coaching em Vendas
CIESPMar 2009
SalesForce Super User
SalesforceMar 2016
Business Processes Kaizen Facilitator
TE ConnectivityJan 2016
Languages
- poPortuguês
- inInglês
- esEspanhol
- itItaliano
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