Ivan Cavalcante, MBA

Ivan Cavalcante, MBA

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location of Ivan Cavalcante, MBAAtibaia, São Paulo, Brazil

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  • Timeline

  • About me

    Sales Account Manager at Zilia Technologies

  • Education

    • Colégio Cruzeiro do Sul

      2000 - 2003
      Técnico em Mecatrônica Ensino Técnico
    • Fundação Getulio Vargas

      2018 - 2020
      Master of Business Administration - MBA Executivo Gestão Estratégica e Econômica de Negócios Média geral 8.7
    • ESPM Escola Superior de Propaganda e Marketing

      2010 - 2010
      Especialização Customer Relationship Management (CRM)
    • Universidade Cruzeiro do Sul

      2004 - 2008
      Bachelor of Science - BSc Engenharia Mecânica com ênfase em Controle e Automação
  • Experience

    • POLEODUTO IND.COM.DE FLEX.E ELETRO MECANICOS LTDA.

      Jan 2005 - Jun 2011

      - Support dealership principals/managers to agree annual targets (sales volume, inventory management, customer satisfaction, product mix and profit) - Ensure the efficiency, productivity and profitability in the sales operation with a focus on standardization of process - Work with dealer managers to actively develop a customer-focused culture delivering high levels of customer satisfaction and loyalty- Identify and implement improvement opportunities by sharing best practice ideas- Responsible to guarantee product lineup launches coordinating the actions working together with other teams - Product strategy development in order to support business plans– short, mid and long term- Market input to support future products development- Product launches- Product presentations to the press and dealers- Strategic inputs on product cycle plan reviews Show less - Support dealership principals/managers to agree annual targets (sales volume, inventory management, customer satisfaction, product mix and profit) - Ensure the efficiency, productivity and profitability in the sales operation with a focus on standardization of process - Work with dealer managers to actively develop a customer-focused culture delivering high levels of customer satisfaction and loyalty- Identify and implement improvement opportunities by sharing best practice ideas- Responsible to guarantee product lineup launches coordinating the actions working together with other teams - Product strategy development in order to support business plans– short, mid and long term- Market input to support future products development- Product launches- Product presentations to the press and dealers- Strategic inputs on product cycle plan reviews Show less Responsibility for the Management of Key Customers, such as Petrobras, Engevix, Queiroz Galvão, OAS, UTC, Quip and others, managing issues like:- Revenues, new developments and profitability;- Customer Relationship;- Logistics and Quality services;- Development of new customers;- Import x Local Production x Outsource Production decision;- Technical Training of Sales Force and Customers;- Coordinate other Projects for Product and Process Improvement;- Budget Reporting;- Samples Supply;- Fair and Events Organization;- Other Sales Related activities. Show less

      • Sales Engineer

        Jan 2009 - Jun 2011
      • Sales Coordinator

        Jan 2008 - Dec 2008
      • Estagiário de vendas

        Jan 2005 - Dec 2007
    • Delaware North Companies

      Jan 2012 - Aug 2012
      Hospitality Management

      * Emirates Stadium (Arsenal Football Team)

    • TE Connectivity

      Nov 2013 - May 2016
      Sales Engineer

      Responsibility for the Management of Key Customers, such as Fujikura, K&S, Delphi, Whirlpool, Electrolux, Continental and others, managing issues like:- Revenues, new developments and profitability;- Customer Relationship;- Logistics and Quality services;- Development of new customers;- Import x Local Production x Outsource Production decision;- Technical Training of Sales Force and Customers;- Coordinate other Projects for Product and Process Improvement;- Budget Reporting;- SalesForce.com - CRM Administration- Samples Supply;- Fair and Events Organization;- Other Sales Related activities. Show less

    • Continental

      Jul 2016 - Oct 2017
      Sales Engineer
    • Plásticos Mueller S/A

      Nov 2017 - Apr 2020
      • Sales Manager

        Jan 2019 - Apr 2020
      • OEM Sales Coordinator

        Nov 2017 - Dec 2018
    • Huf Group

      Jul 2020 - Sept 2023
      Key Account Manager
    • Zilia Technologies

      Oct 2023 - now
      Sales Account Manager
  • Licenses & Certifications

    • CRM - Customer Relationship Management

      ESPM
      Jun 2010
    • SAP Key User

      SAP
      Jan 2016
    • Liderança Coaching em Vendas

      CIESP
      Mar 2009
    • SalesForce Super User

      Salesforce
      Mar 2016
    • Business Processes Kaizen Facilitator

      TE Connectivity
      Jan 2016