Milivoje Kovačević

Experience

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  Free Lance Journalist

  Jun 1994 - now

  Journalist

  I have also been working as a journalist since July 1994. During this time I have been involved in all kinds of journalism except TV journalism. I have written thousands of articles, made hundreds of interviews and posted a couple of hundreds web pages. Significant part of that was in English. My entire journalist career has been with independent media in Montenegro (Antena M, Monitor, Vijesti, Auto), Serbia (daily news Naša borba, sports’ magazines As and Šampion), Croatia (Sportske novosti) as well as non-governmental organizations’ websites (www.ulebcup.com and www.cafemontenegro.com). Show less

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  Telenor Montenegro

  Feb 2002 - May 2013

  Point of control of contract management and support with Business Intelligence reports.Establish contract management procedure and control crucial phases (approval, contract, activation, benefits usage).Leading Tender's team. Analyzing segment structure and potential.Creating activities based on analyses in Business segment.Following on KPI indicators for Business segment and taking all necessary activities for their realization through Gating processes.Analyzing company profiles and preparation addressed offers through gating process.Leading tender’s team- following tenders and act according to them. Organizing working process and supervising activities in Call CenterPreparing and dealing with statistical data and writing weekly, monthly and annual reports.Preparing and educating new operators and authorizing dealers’ stuff.Writing Procedure for Call Center.

  • Business Sales Internal Control and Support

    Jan 2011 - May 2013

  • Business Segment Coordinator

    Oct 2009 - Dec 2010

  • Call Center Supervisor

    Feb 2002 - Sept 2009
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  CKB bank

  Jun 2013 - Jun 2021

  Head of Archieve and Shipment Unit

  Coordination and control of receipt of registry material, as well as recording of the material, and issuing the material upon users’ requests: Permanently monitored the level of occupancy of capacities of the central archives and other archive premises, and made plans for optimum use of space: Intensively communicated with the National Archives of Montenegro and organized extraction of documentation:Managed incoming and outgoing parcels, registered documents, controlled delivery of documents, including to handle particularly confidential parcels, while working permanently on the optimization of the process. Administration of the document management system in the bank - DMS, as well as documentary control of files within the application with support to users of the system. Show less

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  Habitat Montenegro

  Jan 2022 - Sept 2022

  Quality Control Manager
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  KIPS Gradnja

  Jan 2023 - Jan 2024

  Internal Control Unit