Sethabela ST

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City of Johannesburg, Gauteng, South Africa

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Timeline
About me
Client Account Manager ( Technical Support)
Education
- Dimensiondata
  2019 - 2019
  ECSE Ekahau training and certification Telecommunications Engineering
- Torque IT
  2018 - 2018
  Mobility MCSE Information Technology
- Torque IT
  2017 - 2018
  MCSE AND CCNA MS2B
- T-SYSTEM ICT ACADEMY
  2015 - 2017
  MCSA,MTA,NQF LEVEL4 TECHNICAL SUPPORT,NQF LEVEL5 SYSTEM SUPPORT,ICDL,A+,N+ Telecommunications Technology/Technician
- MICHA KGASI HIGH SCHOOL
  2004 - 2007
  High School IT TECHNICIAN GRADE 12
  Activities and Societies: SYSTEM SUPPORT AMBITION IS PRICELESS THAT'S SOMETHING IN YOUR VEINS
Experience
- Dimension Data
  Mar 2017 - May 2020
  - Network Engineer
    Jul 2017 - May 2020
  - Network Engineer L1
    Mar 2017 - May 2020
- Touchnet Telecoms
  Nov 2020 - Apr 2023
  Junior technical engineer
- Touchnet Telecommunication
  Apr 2023 - now
  Client Account Manager
  Monitoring Ticket’s resolution Configurations Audit client environment and equipment Facilitating the installation of fiber link in client environment 1st line and second line troubleshooting Active monitoring Giving feed back to client in regards to managing the environment better On-site services Remote service ( Technical)VoIPWan and LAN
Licenses & Certifications
- N+
  CompTIA
  Dec 2015
- NQF LEVEL 5 SYSTEM SUPPORT
  Seta Sistemas
  Dec 2016
- NQF LEVEL 4 TECHNICAL SUPPORT
  Seta Sistemas
  Nov 2015
- ICDL
  ICDL South Africa
- 5 MTA
  Microsoft
- ECSE
  Ekahau
  Mar 2018
- A+
  CompTIA
  Aug 2015
- MCSE: Mobility — Certified 2017
  Microsoft
  Oct 2017
- MCSE: Mobility — Certified 2017
  Microsoft
- MCSA: Windows Server 2012
  Microsoft
- MCPS: Microsoft Certified Professional
  Microsoft