Deep Enrich
Vivek Peshwe
Sales Executive
792 followers
Goa, Goa, India
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About me
VSK implementation and capacity building |Program Manager | Team Management | Customer Success | Account Management | Escalation Management | Zendesk | Swiftchat | Qualtrics | Round Robin | Canvas
Education
GOMATESH VIDYAPEETH COLLEGE , BELGAUM
-Diploma Electrical and Electronics Engineering
Yashwantrao Chavan Maharashtra Open University
-Bachelor of Commerce - BCom
Experience
GRB Corporation
Nov 2010 - Oct 2011Sales ExecutiveSales and Marketing
Ultimate Services
Dec 2011 - Jul 2014Office Executive
Serco
Sept 2014 - May 2015Customer Service RepresentativeCustomer Service for Barclay banking process
TECH MAHINDRA BPO LIMITED
May 2015 - Dec 2016Senior Customer Service ExecutiveThree UK | Sim & Phone Contracts Retention Specialist | Customer Service Representative
Emeritus
Dec 2016 - Dec 2021Team Management | Program Delivery | Zendesk | Canvas | Process and Change | Customer Success | Escalation Management | Project Management Team Management | Program Delivery | Zendesk | Canvas | Process and Change | Customer Success Canvas | Client Service | Customer Success Canvas | Client Service | Customer Success
Assistant Program Manager
Jul 2021 - Dec 2021Team Lead
Apr 2019 - Jun 2021Sr. Program Coordinator
Sept 2018 - Mar 2019Program Coordinator
Dec 2016 - Sept 2018
Simplilearn
Dec 2021 - Jan 2023Program Manager
ConveGenius.AI
Jan 2023 - nowProgram Manager
Licenses & Certifications
- View certificate
Post Graduate Diploma in Leadership from Emeritus in collaboration with MIT, CBS and Tuck
EmeritusMay 2020
Languages
- enEnglish
- hiHindi
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