Alex Smith

Experience

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  United States Air Force

  Jan 2001 - Jan 2011

  Security Forces Supervisor

  Led strategic planning for security protocols & systems implementation to ensure safety of assets from theft, fire, and personal injury. Administered multiple processes, including weapons systems management, base defense, law enforcement, armed response, and entry control. Performed accident investigations, suspect apprehension, and witness / suspect interviews to assure evidence preservation. Managed thermal imagery and sensors to fortify installations and mobile camps through advanced surveillance strategies.● Ensured adherence to laws, directives, and high-conduct standards by identifying & reporting unauthorized activity.● Attained certification on operation & maintenance of radio equipment, thermal imagery, sensors, CCTV systems, Wide-Area Infrared Surveillance Thermal Imager, and components.● Streamlined radio infrastructure setup, tuning, and message processing, resulting in establishing seamless communication across distant stations. Show less

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  Bulldog Frac Rentals

  Jan 2011 - Jan 2014

  Operations Manager

  Administered facility’s operations to implement safety protocols and optimizing resource utilization. Managed scheduling, dispatch, and refurbishment of frac valves / equipment in adherence to HSE policies and company guidelines. Oversaw financial processes, including equipment purchasing, budget compliance, and relationship management with corporate and oil / energy industry stakeholders. Directed HR management activities, including recruitment, orientation, training, and onboarding of service technician / salesman to elevate team’s performance.● Streamlined day-to-day operations of facility by implementing corrective actions.● Ensured efficient material allocation by conducting meetings & training sessions on safety protocols, DOT compliance, and FMCSA standards. Show less

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  EnerSafe Inc.

  Jan 2014 - Jan 2014

  Inventory Manager / Sales Representative

  Maintained comprehensive record of day-to-day shipments, purchase orders, and invoices to support informed decision-making. Leveraged QuickBooks to track & optimize inventory management operations, including product stock reception, delivery, and storage processes. Administered sales processes, while communicating with potential clients for providing guidance pertaining to company’s inventory, products, and services.● Ensured accessibility of materials for customers and staff members by monitoring availability of products / supplies.● Assured timely completion of product packaging and documentation by supporting vendor training for educational and maintenance purposes. Show less

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  Alco Parking Corp

  Jan 2016 - now

  Area Manager

  Develop and implement robust strategies for delivering high-quality service to clients. Supported office audits of daily cashier reports for ensuring accuracy and completeness of financial records. Lead day-to-day operations, including staffing, policy development & execution, employee training, facility marketing, cash control, accounts reconciliation, client billing, and financial safety processes. Supervised on-site attendants parking lots & garages during sporting & special events ensure seamless execution of programs.● Drove operational excellence and performance enhancement by leading cross-functional team of 13 attendants and one night manager.● Led all facets of new software installation projects for parking garages in Downtown Pittsburgh and North Shore including the Carnegie Science Center.● Ensured seamless execution of program operations across four units by analyzing & prioritizing areas of improvement.● Cultivated and sustained strong relationships with key clients by addressing & resolving critical discrepancies.● Enhanced overall process efficiency and customer service levels by ensuring effectiveness of assignments.● Optimized business processes by leveraging technical tools, such as FLASH Software, Web PARCS & Web Brix, Splashtop, ADAPT, Datapark & Park HUB. Show less