Tommy C.

Experience

• 

  UTA - (UNIVERSITY OF TEXAS, ARLINGTON)

  Jan 1997 - Feb 1998

  Computer Operations Analyst

  As computer operator my role encompassed NOC duties as well as report generating/printing, tape librarian duties and monitoring. I monitored jobs running and was the first line of defense for job failures and data center related problems.

• 

  Health Axis

  Jan 1998 - Mar 1999

  Computer Operator

  As computer operator my role encompassed NOC duties as well as report generating/printing, tape librarian duties and monitoring. I monitored jobs running and was the first line of defense for job failures and data center related problems.

• 

  Footstar

  Jan 1999 - Jan 2002

  Computer Operator

  As computer operator my role encompassed NOC duties as well as report generating/printing, tape librarian duties and monitoring. I monitored jobs running and was the first line of defense for job failures and data center related problems.

• 

  Capital One Auto Finance

  Feb 2002 - Aug 2006

  Data Center Analyst

  Implemented majority of DC changes and provided general DC support. I was the smart hand support for all changes on the raised floor. I performed patching, IP configuration changes, OS loads, and all cabling changes. I performed hot swaps of power supplies, hard drives, and various system components.

• 

  Perot Systems

  Jul 2006 - Aug 2008

  Data Center Analyst

  I'm responsible for Plano campus Data Center related projects. I acted as overseer over data center power, space allocation, infrastructure design, cooling, and cable mapping. This role required frequent travel, odd hours, and familiarity with hardware from many manufacturers; sometime required to operate various tools and maintaining the cleanliness of our Data Centers. I was also responsible for change management, incident management, vendor management, asset management, labeling, documentation, and shipping/receiving. Show less

• 

  Fiserv

  Mar 2009 - Jun 2013

  Data Center Analyst

  I'm responsible for all Data Center hardware and cable installations for Fiserv facilities, including power, space allocation, infrastructure design, cooling, and cable mapping. I schedule most of my work/changes through Remedy and implement them. 30% of my days are spent in meetings with project managers, coordinating work and developing strategies to implement Data Center changes. This work requires frequent travel, odd hours, and familiarity with hardware from many manufacturers. I’m sometime required to perform heavy lifting and clean up work. I’m also responsible for vendor management, asset management, labeling, documentation, and shipping/receiving. Show less

• 

  Epsilon

  Jun 2013 - Jun 2014

  System Administrator (Data Center Project Coordinator)

  I'm responsible for all Data Center hardware and cable installations for Epsilon facilities, including power, space allocation, infrastructure design, cooling, and cable mapping. I schedule most of my work/changes through Heat and implement them. 30% of my days are spent in meetings with project managers, coordinating work and developing strategies to implement Data Center changes. This work requires frequent travel, odd hours, and familiarity with hardware from many manufacturers. I’m sometime required to perform heavy lifting and clean up work. I’m also responsible for vendor management, asset management, labeling, documentation, and shipping/receiving Show less

• 

  Fiserv

  May 2014 - Jan 2019

  Sr. Data Center Specialist - Site Supervisor ITILv3 Certified Data Center Technical Professional

  I’m the primary contact and site lead (Supervisor) responsible for coordination and implementation of Data Center related projects. My focus is primarily on the physical environment. I interact with several portfolio managers, program managers, project managers, contractors, stakeholders, and internal IT departments to insure the successful completion of many projects working in tandem. I schedule data center technical resources to install infrastructure, hardware, cabling, and critical components. I’m also responsible for installing and maintaining the component s myself. My role requires meticulous documentation, reports, KPIs, scheduling, and conducting web-ex meetings. I'm responsible for Dallas Area associates schedules and controling the daily work arrangements. I oversee data center power, space allocation, infrastructure design, cooling, and cable mapping. This work requires maintaining 24x7 on call schedules, frequent travel, odd hours, and familiarity with hardware from many manufacturers. I’m sometime required to operate various tools and maintaining the cleanliness of our Data Centers. I’m also responsible for change management, incident management, vendor management, asset management, labeling, documentation, and shipping/receiving. Show less

• 

  Toyota Financial Services Corporation

  Jan 2019 - now

  Physical Infrastructure Engineer

  Responsible for Toyota’s national headquarters lab and multiple data centersFrequent use of Jira / Agile for project trackingUse of Struxureware Data Center Expert and Data Center Operator softwareResponsible for all Toyota’s physical infrastructure cabling and installations. Responsible for all physical infrastructure includingpower, space, design, cooling, and cable mapping.Use of Clarity for project billing Using Service Now for ITIL and Asset ManagementResponsible for managing contractors for various builds within Toyota facilitiesRequires frequent travel, odd hours, and familiarity with hardware from many manufacturers.Responsible for vendor management, asset management, labeling, documentation, and shipping/receiving. Show less