Tommy C.

Tommy C.

Computer Operations Analyst

Followers of Tommy C.737 followers
location of Tommy C.Dallas-Fort Worth Metroplex

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  • Timeline

  • About me

    Physical Infrastructure Engineer @ Toyota Financial Svc

  • Education

    • O. D. Wyatt

      -
      Diploma General Studies 12

      Activities and Societies: News Paper Chief Editor

    • School name:

      2015 - 2015
      CNET - CDCTP CERTIFIED DATA CENTER TECHNICAL PROFESSIONAL Data Center Support Certified
  • Experience

    • UTA - (UNIVERSITY OF TEXAS, ARLINGTON)

      Jan 1997 - Feb 1998
      Computer Operations Analyst

      As computer operator my role encompassed NOC duties as well as report generating/printing, tape librarian duties and monitoring. I monitored jobs running and was the first line of defense for job failures and data center related problems.

    • Health Axis

      Jan 1998 - Mar 1999
      Computer Operator

      As computer operator my role encompassed NOC duties as well as report generating/printing, tape librarian duties and monitoring. I monitored jobs running and was the first line of defense for job failures and data center related problems.

    • Footstar

      Jan 1999 - Jan 2002
      Computer Operator

      As computer operator my role encompassed NOC duties as well as report generating/printing, tape librarian duties and monitoring. I monitored jobs running and was the first line of defense for job failures and data center related problems.

    • Capital One Auto Finance

      Feb 2002 - Aug 2006
      Data Center Analyst

      Implemented majority of DC changes and provided general DC support. I was the smart hand support for all changes on the raised floor. I performed patching, IP configuration changes, OS loads, and all cabling changes. I performed hot swaps of power supplies, hard drives, and various system components.

    • Perot Systems

      Jul 2006 - Aug 2008
      Data Center Analyst

      I'm responsible for Plano campus Data Center related projects. I acted as overseer over data center power, space allocation, infrastructure design, cooling, and cable mapping. This role required frequent travel, odd hours, and familiarity with hardware from many manufacturers; sometime required to operate various tools and maintaining the cleanliness of our Data Centers. I was also responsible for change management, incident management, vendor management, asset management, labeling, documentation, and shipping/receiving. Show less

    • Fiserv

      Mar 2009 - Jun 2013
      Data Center Analyst

      I'm responsible for all Data Center hardware and cable installations for Fiserv facilities, including power, space allocation, infrastructure design, cooling, and cable mapping. I schedule most of my work/changes through Remedy and implement them. 30% of my days are spent in meetings with project managers, coordinating work and developing strategies to implement Data Center changes. This work requires frequent travel, odd hours, and familiarity with hardware from many manufacturers. I’m sometime required to perform heavy lifting and clean up work. I’m also responsible for vendor management, asset management, labeling, documentation, and shipping/receiving. Show less

    • Epsilon

      Jun 2013 - Jun 2014
      System Administrator (Data Center Project Coordinator)

      I'm responsible for all Data Center hardware and cable installations for Epsilon facilities, including power, space allocation, infrastructure design, cooling, and cable mapping. I schedule most of my work/changes through Heat and implement them. 30% of my days are spent in meetings with project managers, coordinating work and developing strategies to implement Data Center changes. This work requires frequent travel, odd hours, and familiarity with hardware from many manufacturers. I’m sometime required to perform heavy lifting and clean up work. I’m also responsible for vendor management, asset management, labeling, documentation, and shipping/receiving Show less

    • Fiserv

      May 2014 - Jan 2019
      Sr. Data Center Specialist - Site Supervisor ITILv3 Certified Data Center Technical Professional

      I’m the primary contact and site lead (Supervisor) responsible for coordination and implementation of Data Center related projects. My focus is primarily on the physical environment. I interact with several portfolio managers, program managers, project managers, contractors, stakeholders, and internal IT departments to insure the successful completion of many projects working in tandem. I schedule data center technical resources to install infrastructure, hardware, cabling, and critical components. I’m also responsible for installing and maintaining the component s myself. My role requires meticulous documentation, reports, KPIs, scheduling, and conducting web-ex meetings. I'm responsible for Dallas Area associates schedules and controling the daily work arrangements. I oversee data center power, space allocation, infrastructure design, cooling, and cable mapping. This work requires maintaining 24x7 on call schedules, frequent travel, odd hours, and familiarity with hardware from many manufacturers. I’m sometime required to operate various tools and maintaining the cleanliness of our Data Centers. I’m also responsible for change management, incident management, vendor management, asset management, labeling, documentation, and shipping/receiving. Show less

    • Toyota Financial Services Corporation

      Jan 2019 - now
      Physical Infrastructure Engineer

      Responsible for Toyota’s national headquarters lab and multiple data centersFrequent use of Jira / Agile for project trackingUse of Struxureware Data Center Expert and Data Center Operator softwareResponsible for all Toyota’s physical infrastructure cabling and installations. Responsible for all physical infrastructure includingpower, space, design, cooling, and cable mapping.Use of Clarity for project billing Using Service Now for ITIL and Asset ManagementResponsible for managing contractors for various builds within Toyota facilitiesRequires frequent travel, odd hours, and familiarity with hardware from many manufacturers.Responsible for vendor management, asset management, labeling, documentation, and shipping/receiving. Show less

  • Licenses & Certifications

    • Cisco Certified Technician

      Cisco Networking Academy
      View certificate certificate
    • Cisco Certified Technician

      Cisco
      Oct 2024
      View certificate certificate
    • CompTIA Linux+: Linux & the Command Line

      Skillsoft
      Nov 2024
      View certificate certificate
    • ITIL v3 Foundations

      ITIL Certified
      Aug 2010
    • RSTECH: Network Responsibilities, Addressing, & Utilities

      Skillsoft
      Oct 2024
      View certificate certificate
    • RSTECH: Cisco Equipment, Components, & Port Characteristics

      Skillsoft
      Oct 2024
      View certificate certificate
    • RSTECH: Networking Hardware, Models, & Technologies

      Skillsoft
      Sept 2024
      View certificate certificate
    • RSTECH: IOS Commands, Startup-Config, & IOX-XE Modes

      Skillsoft
      Oct 2024
      View certificate certificate
    • RSTECH: Troubleshooting, Upgrading, Recovering, & Resetting

      Skillsoft
      Oct 2024
      View certificate certificate
    • CDCTP - Certified Data Center Technician Professional

      CNet Training
      Dec 2015
  • Volunteer Experience

    • All

      Issued by Habitat for Humanity International
      Habitat for Humanity InternationalAssociated with Tommy C.
    • Various Jobs

      Issued by High Point Church on Apr 2011
      High Point ChurchAssociated with Tommy C.
    • Prop Specialist

      Issued by One Community Church - Broadcast Campus on Jan 2018
      One Community Church - Broadcast CampusAssociated with Tommy C.
    • Graphic Designer

      Issued by One Community Church - Broadcast Campus on Jun 2017
      One Community Church - Broadcast CampusAssociated with Tommy C.