David Tenenbaum

Experience

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  The Ritz-Carlton Hotel Company LLC

  Feb 2004 - Feb 2016

  Head Bartender | VIP Customer Service | Team Leadership | Operations Management

  I started my career in the luxury hospitality space, specifically working at two Ritz Carlton properties and a Loews property as head bartender. I applied the concept of 5 star service each and every day. In doingso, I established a foundation in learning how to cultivate relationships with executives and patrons from all walks of life, a key skill set that has been critical to my professional success. I spent four years at Loews Hotel in Atlanta (2012 – 2016) and eight years at the Ritz Carlton Hotel, in both Naples, Fl and Atlanta (2008 – 2012). By leveraging my engaging interpersonal skills, I formed a friendly rapport with my customers, plus learned to understand their preferences and anticipate their needs. I also directed my staff to provide outstanding customer service and managed high-volume service periods with efficiency and poise.Select Highlights➙ Cultivated relationships with VIP guests, including well-known celebrities and major company executives.➙ Slashed staff turnover rate by implementing intentional leadership strategies and coaching staff to achieve superior performance.➙ Trained new team members, providing clear instruction on the company’s hospitality standards. Show less

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  Rocklyn Homes

  Dec 2014 - Jan 2025

  Community Sales Manager | Business Development | Customer Service & Success

  During my 10+ year tenure with Rocklyn Homes, I became one of the highest performing sales managers in the company. I attribute my success to my unwavering commitment to customer service and success, consistently going above and beyond to help my buyers secure the homes of their dreams. I proactively guided each homebuyer through the entire sales process, from mortgage qualification all the way through closing. At the same time, I partnered with our corporate office to implement appealing promotions, design innovative floor plans, and incorporate new processes to keep our organization competitive. As a leader, I provided individualized mentorship and coaching to new sales managers to equip them for success.The home buying process can be incredibly stressful for buyers, and conditions often change in inconvenient times. During these moments of high stress, which often coincide with our busy seasons, I maintained grace under pressure. By demonstrating an unflappable demeanor and quickly thinking through workable solutions at a moment’s notice, I helped my clients to maintain their calm during even the most stressful moments in life.Select Highlights➙ Sold 500 homes in five years, which involved navigating the challenges of the housing marketing during the Covid-19 pandemic and subsequent building material shortages.➙ Named in the top 1% of all realtors for sales according to the Georgia Multiple Listing Service (GAMLS) in 2023.➙ Reduced our buyer no-show rate for final walkthroughs by 75% after implementing a new standard operating procedure that emphasized proactive communication. Show less

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  Crawford Creek Communities

  Jan 2025 - now

  Land Acquisition Analyst