Leonardo Torres

Experience

• 

  HSBC

  Mar 2011 - now

  · Interview clients to determine their current income, expenses, insurance coverage, tax status, financial objectives, risk tolerance, or other information needed to develop a financial plan.· Answer clients' questions about the purposes and details of financial plans and strategies.· Recommend to clients strategies in cash management, insurance coverage, investment planning, or other areas to help them achieve their financial goals.· Analyze financial information obtained from clients to determine strategies for meeting clients' financial objectives.· Review clients' accounts and plans regularly to determine whether life changes, economic changes, environmental concerns, or financial performance indicate a need for plan reassessment.· Manage client portfolios, keeping client plans up-to-date.· Contact clients periodically to determine any changes in their financial status.· Prepare or interpret for clients information such as investment performance reports, financial document summaries, or income projections.· Explain to clients the personal financial advisor's responsibilities and the types of services to be provided.· Investigate available investment opportunities to determine compatibility with client financial plans.· Guide clients in the gathering of information, such as bank account records, income tax returns, life and disability insurance records, pension plans, or wills.· Monitor financial market trends to ensure that client plans are responsive.· Recommend financial products, such as stocks, bonds, mutual funds, or insurance.· Meet with clients' other advisors, such as attorneys, accountants, trust officers, or investment bankers, to fully understand clients' financial goals and circumstances. Show less -Works with other departments such as accounting and engineering in order to brainstorm the idea of the product for the company’s satisfaction. -Coordinates all areas necessary in order to bring the product into the market, and develops financial operating plans to project profit and loss of a product. -Create and update management reports to track progress of product line, develop product descriptions and analyze performance of existing bank products. -Develops and maintains key customer relations with internal business partners and vendor representatives, researches on competitive pricing and practices to ensure that the product remains competitive, and assures that the product has the highest quality of standard. -Monitor industry trends related to the products. Show less -Personnel management.-Promoting and marketing the branch and its products.-Meeting with customers and resolving any problems or complaints.-Ensuring there’s a high level of customer service.-Monitoring sales targets.-Reporting to head office.-Carrie out administrative and accounting duties in a financial institution by organizing and coordinating banking services.-Managing the bank’s operations team to deliver effective financial services to clients.-Responsible for ensuring outstanding customer relations and high sales, as well as imbibing the bank’s service culture in all staff members through personal coaching and granting of bonuses and other incentives to motivate staff. Show less · Interview clients to determine their current income, expenses, insurance coverage, tax status, financial objectives, risk tolerance, or other information needed to develop a financial plan.· Answer clients' questions about the purposes and details of financial plans and strategies.· Recommend to clients strategies in cash management, insurance coverage, investment planning, or other areas to help them achieve their financial goals.· Analyze financial information obtained from clients to determine strategies for meeting clients' financial objectives.· Review clients' accounts and plans regularly to determine whether life changes, economic changes, environmental concerns, or financial performance indicate a need for plan reassessment.· Manage client portfolios, keeping client plans up-to-date.· Contact clients periodically to determine any changes in their financial status.· Prepare or interpret for clients information such as investment performance reports, financial document summaries, or income projections.· Explain to clients the personal financial advisor's responsibilities and the types of services to be provided.· Investigate available investment opportunities to determine compatibility with client financial plans.· Guide clients in the gathering of information, such as bank account records, income tax returns, life and disability insurance records, pension plans, or wills.· Monitor financial market trends to ensure that client plans are responsive.· Recommend financial products, such as stocks, bonds, mutual funds, or insurance.· Meet with clients' other advisors, such as attorneys, accountants, trust officers, or investment bankers, to fully understand clients' financial goals and circumstances. Show less

  • Senior Account Premier Executive

    Nov 2019 - now

  • Product Manager

    Mar 2017 - Jan 2020

  • Premier Manager

    Jan 2016 - Apr 2017

  • Wealth Manager

    Jul 2014 - Jan 2016

  • Officer premier

    Mar 2013 - Jul 2014

  • Relationship Manager

    Mar 2012 - Mar 2013

  • Customer Service Specialist

    Sept 2011 - Feb 2012

  • Bank Cashier

    Mar 2011 - Sept 2011