Prashant Singh

Experience

• 

  IBM

  Mar 2008 - now

  Account comprises of a suite of business critical Supply Chain global applications Povide account leadership to the application services delivery team to drive business strategies to meet contract deliverables.Build client satisfaction and relationship through delivery of application services responding to client requirements as specified in the contract.Manage contractual cost, schedule, and service deliverables as they relate to the delivery organization.Business and relationship management with verious stakeholders globallyImplementation of the strategic directions for the accountProviding inputs for long-term Account planning & strategyCost budgeting, Planning and Execution of portfolioReview Program progress/status with the Program and Project ManagersHandling virtual team across different cities in India and EuropeInvolved in optimization initiatives (Lean Sigma) Responsible for facilitating start-up operations in IBM Account India by supporting the account team during Engagement phase, interlocking with Competency / InfrastructureEnsure process adherence, business control compliance, and satisfactory account performance during reviews/audits and complete compliance to WW standards and methodologiesResource optimization across multiple projects to reduce cost, improve retention and qualityBuilding, managing and motivating teams providing Review/feedback at regular intervals, leadership grooming Show less Program Manager handling highly visible, complex portfolio of more than 8 million USD.Managing a program of 75 headcount and leading a team of project Managers.Business Area Manager for global applicationsImplemented the Crowd Sourcing modelBusiness development strategy for the portfolioFormulation of long term and short term IT strategies to accomplish business goals. Development and deployment of key execution strategies across businesses.Financial management for the portfolio involving Fall planning, Allocation and budget tracking Delivery management responsibilityClient relationship management and steering committee meetings with clients ( USA, Europe, AP)Review the Risks and mitigation plans for the portfolioInfluence and advise management and other professionals on strategic and tactical decisions. Analyze complex or new situations and implement solutions or develop new approaches, procedures or processes. Review staffing for the portfolioPeople Management responsibilities Show less

  • Account Manager

    Jan 2012 - now

  • Program Manager

    Mar 2008 - Dec 2011