Deep Enrich
Laura Vladutu
Quantitative Research Assistant
2000 followers
Dubai, United Arab Emirates
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About me
Customer Experience Sr. Manager
Education
Universidad de Granada
2010 - 2010Master's degree Sociologia
University of Bucharest
2006 - 2009Bachelor of Sociology Sociology and Anthropology, Statistics
Experience
Synovate
Aug 2010 - Oct 2011Quantitative Research Assistant
GfK
Oct 2011 - Apr 2015Executive Researcher
Mar 2014 - Apr 2015Client Service
Sept 2013 - Mar 2014Quantitative Researcher
Oct 2011 - Sept 2013
Nielsen
Apr 2015 - Oct 2017Consumer Insights Manager
Jul 2017 - Oct 2017Senior Researcher Consumer Insights
Apr 2015 - Jul 2017
Al-Futtaim
Nov 2017 - Feb 2021Customer Experience, Automotive Lifecycle Management, Customer Journey, Consumer Insights, Advanced Analytics Customer Lifecycle Management, Aftersales Marketing, Customer Experience (CX, NPS, CSV), Customer Journey, Sales and Aftersales Nurturing Communication
Senior Manager - CX, VoC, Marketing
Jan 2020 - Feb 2021Manager - Marketing, CX and Loyalty
Nov 2017 - Dec 2019
Audi Volkswagen Middle East
Feb 2021 - Dec 2022Customer Experience Manager
Majid Al Futtaim
Jan 2023 - nowCustomer Experience Sr. Manager
Licenses & Certifications
- View certificate
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CXPA Professional Member
Customer Experience Professionals Association (CXPA)Dec 2024
- View certificate
CXPA Professional Member
Customer Experience Professionals Association (CXPA)Dec 2024
Volunteer Experience
Archaeological Research at Capidava
Issued by Faculty of History, University of Bucharest on Aug 2008
Associated with Laura Vladutu
Languages
- enEnglish
- spSpanish
- roRomanian
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