Michela Valentini

Michela Valentini

Sales Assistant

Followers of Michela Valentini84 followers
location of Michela ValentiniForlì, Emilia-Romagna, Italy

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  • Timeline

  • About me

    Virtual Office Manager

  • Education

    • Coursera

      -
    • Virtualmente OU

      2019 - 2019
      Attestato Assistente virtuale /Virtual Office Manager
    • Liceo Classico Linguistico Morgagni Forlì

      1996 - 2000
      Foreign Languages and Literatures, General
    • Liceo Classico Linguistico G. Morgagni

      1995 - 2000
  • Experience

    • Sammo Spa

      Oct 2001 - Nov 2005
      Sales Assistant

      • Assistant / Co-ordinator for the Sale Dpt.• Maintains records by defining procedures for retention, protection, retrieval, transfer and disposal of records.• Prepares reports by collecting, analyzing, and summarizing operational data and trends.• Supporting the Sales Dpt. at exhibitions, conferences and trade shows worldwide.• Preparing Offers/Confirmation of orders/Contracts.• Responsible of Good Logistics.

    • Netpack Spa

      Mar 2006 - Oct 2015

       Active participation to the start-up of the new American branch in Visalia – CA. Transfer of technical and commercial information about the products produced and sold to the American staff. Representing the company at exhibitions, conferences and trade shows worldwide. Resolving customer complaints regarding sales and service. Monitoring customer preferences to determine focus of sales efforts. Determine price schedules and discount rates. Representing the company at trade association meetings to promote products. Compiling and analyzing sales and performance reports for senior managers and executives. Involved in the development of marketing strategies for the company. Conducting market research and competitor analysis. • Collaborazione attiva all’organizzazione ed allo sviluppo della nuova filiale Americana dell’azienda.• Promozione azioni di contatto preliminare con la clientela potenziale.• Organizzazione delle visite alle principali fiere di settore • Svolgimento di attività di Marketing.• Ricerca di nuovi agenti/clienti/collaboratori. Show less  Providing executive–level support to the office of the Sales Director. Supporting the Sales Dpt. at exhibitions, conferences and trade shows worldwide. Composing and preparing correspondence, offers and contracts. Arranging complex and detailed travel plans, itineraries, and agendas: and compiling documents for travel-related meetings.• Support to the Commercial Manager and Executives across the full range of commercial activity.• Managing the day-to-day operations of the office• Organizing and maintaining files and records• Planning and scheduling meetings and appointments• Managing projects and conducting research• Preparing and editing correspondence, reports, and presentations.• Providing quality customer service Show less

      • Marketing & Research

        May 2013 - Oct 2015
      • Executive Assistant

        Mar 2006 - Apr 2013
    • Quattro Formaggi Deli

      Dec 2012 - Apr 2013
      Sales Assistant

      • Prepared daily food items and produced simple foods.• Maintained friendly, professional demeanor, presented outstanding customer service, and knowledge of current sales and promotions

    • MOLLY MAID

      Mar 2016 - Sept 2016
      Back office employee

      • Communicate with customers, employees, and other individuals to answer questions, disseminate or explain information, take orders and address complaints.• Answer telephones, direct calls and take messages.• Compile, copy, sort, and file records of office activities, business transactions, and other activities.• Complete work schedules, manage calendars and arrange appointments.

    • Tipo litografia wafra

      Nov 2016 - Jul 2017
      Manager of Sales

      • Composing and preparing correspondence, offers and contracts.• Marketing Activities.• Research of new customers

    • Freelance

      Sept 2017 - May 2019
      Tour Leader

      • Planning travel itineraries and booking of hotel and transportation• Guiding groups in tours around the country• Familiarizing customers with the locality• Ensuring that the groups remains safe all the time

    • Virt_Ufficio.com

      Jul 2019 - now
      Virtual Office Assistant
  • Licenses & Certifications