Tabitha Muhinga

Experience

• 

  Absa Bank Kenya

  Jan 2008 - now

  Implemented efficient and effective policies and procedure manuals to provide guidance duringdrawdowns, monitoring of maintenance items, and access management that contributed to significant reduction of turnaround time for drawdowns, reducing the number of expired maintenance items that could leave the bank exposed and ensuring adherence to regulatory and minimizing potential financial loss risk resulting to unmonitored excesses.• Collaborated and got buy-in from all risk control units’ department stakeholders in running our activities thus leading to enhanced adherence to IFRS9 standards, prudential guidelines, and creditpolicy that results in reduced risk exposures for the bank and possible fines from regulators• Minimized potential losses by proactively testing special conditions after disbursement and promptly identifying and reporting all breaches.• Played a key role in driving various projects aimed at process improvement and innovation to meetthe ever-evolving expectations of customers, resulting in increased efficiency and improved customer satisfaction.• Successfully moved SME disbursement support from the Risk control unit to the operations departmentdue to the nature of the SME requests structure after training the team, which reduced the turnaroundtime significantly Show less Streamlined the offer letter preparation process using Facility letter aide Memoir document, resulting infaster turnaround times and improved efficiency.• Improved compliance and reduced risk by ensuring adherence to standardized documentation andobtaining appropriate legal opinions, waiver and approvals for non-standard offer letters.• Enhanced risk management by conducting regular system sampling and snap checks on post-sanctionactivities, resulting in the mitigation of possible risk factors.• Ensured timely availability and drawdowns of facilities by implementing robust tracking of offer letters,resulting in improved customer satisfaction and increased revenue. Show less Assisted the head of risk control unit in the successful launch and establishment of the Risk Control Unit department in the bank• Implemented a fair and balanced allocation of work to team members and tracked progress untilcompletion, resulting in increased efficiency and productivity.• Ensured compliance with Service Level Agreement by meticulously tracking document preparationend to end.• Organized team meetings and follow-up procedures, resulting in improved communication andcoordination within the team.• Managed team’s welfare issues that made them feel appreciated within the team Show less

  • Risk Control Manager

    Jan 2014 - now

  • Assistant Risk Control Manager

    Jan 2011 - Jan 2014

  • Team Assistant Risk Control Unit -Corporate Credit

    Jan 2008 - Jan 2011