Jeff Hatcher

Experience

• 

  Honda of America Mfg., Inc.

  Jun 1998 - Jun 2007

  Engineering Coordinator

  Responsible for Total Quality Management for a group of Honda suppliers. This includes auditing vendors for regulation, material and process compliance. Supported mass production and then transitioned into a product development role. Supported development activities for Honda of America Mfg. launches of the 2003 Element, 2006 Civic, 2007 CRV and the 2008 Accord. This included reviewing part approval documentation, attending manufacturing trials, and recommending part approval. Relocated to Honda Manufacturing of Alabama to launch the 2005 Honda Odyssey. This was the first ever major launch for the facility. Supervised a group of supplier development engineers and was responsible for their training and all development activities for suppliers in all commodity segments Show less

• 

  Case New Holland

  Jun 2007 - Sept 2011

  Management representative for the ISO 9001:2008 registered Quality Management System. This includes auditing the implementation process of OSHAS 18001 and ISO 14001 management systems. Managed the quality department engineering and inspection groups’ daily production requirements. Directed the plant’s world class manufacturing quality pillar. Coordinated with Engineering platforms to assure all necessary product development activities were completed on time and with acceptable results. Responsible to assess risks and elevate any non-mitigated launch concerns to senior management. Utilized as a quality expert for launches for multiple product platforms for three global manufacturing facilities.

  • Plant Quality Manager

    Aug 2010 - Sept 2011

  • New Product Quality Planning Specialist

    Jun 2007 - Aug 2010
• 

  Seakeeper, Inc.

  Sept 2011 - May 2012

  Director of Procurement ; Director of Quality

  Introduced basic quality control methods into a small start-up marine manufacturing operation. Focused on lean and continuous improvement activities throughout the manufacturing operations. Analyzed problematic vendor processes to correct and prevent problems. Additional responsibilities, including procurement functions, were added in 2012. Re-established procurement functions to manage inventory, preventing shortages and eliminate excessive inventory. Responsible for sourcing decisions and supplier product development. Show less

• 

  USSC Group, Inc.

  Oct 2012 - Apr 2015

  Director of Operations / Quality Manager

  Directed facility personnel and resources for a growing transportation company. Controlled personnel, equipment and facilities for a 100,000SF facility with 120 employees. Responsible for Overall management and P&L control for production, logistics, scheduling, final assembly, service parts and shipping.Directed all quality personnel, processes and procedures while introducing world class manufacturing continuous improvement techniques to the team. Products included OEM and specialty products for transit, military and other markets. Additional responsibilities included project leadership and customer liaison with North American and international military customers. Show less

• 

  CTDI

  Jan 2016 - Nov 2017

  Corporate Quality Manager

  Coordinate customer quality expectations across seven CTDI sites. Standardized processes and KPI outputs in order to measure individual branch performance versus a standard. Direct local branch quality managersSupport OEM, Customer and corporate project and process needs. Work to standardize processes across multiple regional sites while driving continuous improvement initiatives to improve process efficiency.

• 

  FARO Technologies

  Nov 2017 - now

  • Help develop strategic and tactical sourcing decisions, to assure FARO’s supply risk is mitigated to acceptable levels• Support Procurement, Planning and Supplier Quality teams where necessary with supplier related sourcing• Engage suppliers proactively during product development, so we understand their process capabilities and allow their manufacturing strengths to improve FARO designs early in development• Partner with R&D to ensure suppliers understand component requirements and have the capability to meet those requirements• Strengthening FARO’s strategic technical relationships with our suppliers to utilize available expertise to improve FARO products in current and future designs• Support complex problem solving and root cause analysis with supplier related failures • Focal point for all Supplier related quality issues across FARO Show less •Engaging suppliers proactively during product development with procurement and R&D to understand supplier capability and manufacturing capability•Partnering with R&D to ensure suppliers understand component requirements and have the capability to meet those requirements•Validating supplier process controls to achieve FARO component specifications and quality requirements to enable dock to stock and eliminate supplier caused issues in FARO factories and at FARO customers•Strengthening FARO’s strategic technical relationships with the suppliers in order to utilize available expertise to improve FARO products in current and future designs•Focal point for all Supplier related quality issues across FARO Show less

  • Director, Global Supplier Quality Engineering

    Oct 2021 - now

  • Supplier Quality Engineering Global Leader

    Mar 2020 - Sept 2021

  • Total Quality Manager

    Nov 2017 - Mar 2020