Rudy Herrera

Experience

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  Aerotek

  Jun 1996 - May 2000

  Regional Manager of Administration

  Regional Manager of AdministrationResponsible for the implementation of uniform payroll support processes and initiatives to help drive sales in nine Midwest-area offices.• Reduced out-of-cycle payroll check requests by 35%.• Developed partnerships between administrative support and sales team to improve customer experience.

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  City of Austin

  Jan 2000 - May 2005

  Human Resource Advisor

  Provided Human Resource support to Financial Services, Fleet, Building Services, and Information Technology departments. Responsibilities included HR investigations, workers compensation, FMLA, and management counsel.• Aggressively pursued workers compensation claims, reducing lost time 30%.• Developed employee relations counseling and rolled out to managers at all levels.

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  Goodwill Staffing Group

  Jun 2006 - May 2015

  Senior Director/President

  Senior management executive with full planning, operating, marketing, financial, legislative/regulatory, and administrative responsibility for a growing non-profit staffing agency. Established incentive and financial programs to increase production and community visibility. Developed marketing and sales strategy to differentiate from other staffing entities, creating a value proposition attractive to potential customers. Penetrated target market as planned hitting budgeted goals in first two years.• Increased revenue growth in target market from $50K prior to business plan implementation to $500k in first year and $1.5 mil in year two.• Expanded contract with the City of Austin $235K/year for 6 years based on extraordinary placements and customer service on a short-term project.• Over the most recent six year period, revenue increased from $6M annually to $10.5M all-time highs for a 20-year-old organization. Show less

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  YETI

  Jun 2016 - May 2020

  Outfitter

  Share product knowledge, personal experience, and engage with customers to form a long-lasting connection with our products. Help create an extraordinary customer service experience with every caller. Assist and explain to customers issues that occur on the logistical path from purchase, packaging to delivery.

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  GSG Talent Solutions

  Dec 2021 - now

  Director Of Operations