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Swapnil Sonawane

Swapnil Sonawane

Associate

Followers of Swapnil Sonawane137 followers
location of Swapnil SonawanePune, Maharashtra, India

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  • Timeline

  • About me

    Operation Associate Order assessment | Fraud Detection | CRM | POWER BI

  • Education

    • K K Wagh Polytechnic Nasik Maharashtra

      2014 - 2017
      Diploma

    • Savitribai Phule Pune University

      2017 - 2020
      Bachelor of Engineering - BE Mechanical Engineering B

      Activities and Societies: Volunteer in Event, Active participation in Sports

  • Experience

    • Bosch Chassis Systems

      Jul 2020 - Jun 2021
      Associate

    • BYJU'S

      Mar 2022 - now
      Associate

      ● We Work on Order Management System to Manage Reconciliation of payment, Order Confirmation, Fulfillment of orders,Tracking of orders, Manage Returns and Cancellations, Manage Payments, Manage reports.● We Also work on Loan Management System to Manage Loans, Manage NACH Transactions,Manage Debit Transactions, and Reports for the Applications.● Find Suspicious sale, Sales Escalation for Any Fraud or fake Sale done by Sales Person.● Raising the tickets on Freshdesk /Email to Escalate the case to the Sales Person. for any issue● To send Cases to the Retention Team after TAT has reached and no resolution is provided by the Sales Team. Show less

  • Licenses & Certifications

    • Artificial Intelligence Course

      SkillUp
      Mar 2022

    • Microsoft Excel Data Analysis + Practical Excel Course on Udemy

      Udemy
      May 2022

    • Certified Lean Six Sigma White Belt Training [2022]

      Udemy
      Jun 2022