Szabina Nagy

Experience

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  Caffè Nero

  Dec 2005 - Oct 2006

  Assistant Store Manager

  •Calculating orders for the store. Completing ordering forms.•Daily/weekly business summary.•Opening and closing the store.•Supervising the staff and the store.•Customer service.

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  M.W. Kellogg Ltd.

  Oct 2006 - Sept 2009

  Document Controller

  • Part of the Vendor Document Control Team in the Gorgon, Pearl GTL and Yemen LNG Projects • Processing incoming and outgoing vendor and subcontracts documents (Documentum – Desktop & Webtop)• Dealing with suppliers, to ensure that documentation complies with company procedures• Allocating numbers to documentation in accordance with procedures • Assigning document numbers and codes as per the company standard procedures for the documentation• Entering and updating information in the electronic document management system (IPMS)• Loading Purchase Orders into the System• Assisting with completion of requests, searches and queries from the project, client and site personnel• I have been involved in training new employees to the department (IPMS, SDC-transmittals, Return documents to Suppliers) Show less

• 

  ExxonMobil

  Feb 2010 - Jan 2014

  • Supporting Cash Application and Accounts Receivables processes• Leading and managing Customer Service Projects• Leading effective change management of payment-integration initiative for simplification of bank transfers denominated in euro, based on the European Union decision (SEPA-Single Euro Payment Area) within Customer Service• Streamlining a Mandate Process flow with Roles & Responsibility chart for the compulsory SEPA project which totally renewed the outdated and prolonged flow for a concise and efficient method of collecting and following up on customer mandates• Implementing a new SAP Program – Mandate Manager. With this new program ensured a flawless and easy payment process to customers• Enlightening communication flow between Business Improvement Team, Sales Team and Customer Service Teams• Supporting SharePoint and training employees• Part of Customer Service Training Team. Conducting Personality Driven Service Standards/ Creating Positive Customer Experience trainings Show less •Allocating incoming Retail, Wholesale and Aviation related customer payments onto customer accounts in accurate and timely manner in SAP.•Posting rejected items (Bounced Direct Debit/Bounced Direct Credit/Bounced Cheque, Bounced Reba) onto customer accounts in accurate and timely manner•Independent verification of Direct Debit/Direct Credit files and release them from the Holding Point•Communication with banks regarding payment issues, bank account issues•Informing Accounts Receivable, Sales and Credit about the payments•Training of new employees Show less

  • Accounts Receivable/ Cash Application Power User

    Sept 2011 - Jan 2014

  • Accounts Receivable/ Cash Application Power User

    Feb 2010 - Sept 2011
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  ExxonMobil

  Jun 2014 - now

  • Providing regional expertise and guidance on Safety, Health and Environmental aspects of company activities.• Providing guidance and coaching to supervisors and managers on care/case management.• Assisting with investigations and working with occupational health, leadership and other safety experts to determine appropriate case classification.• Monitoring and maintaining regional safety statistics and serving as a point of contact for managing regional safety incidents, including reviewing Hazard Identifications, Near Misses reported in company reporting system.• Coordinating and participating on Safety Field Assessments including interviewing participants, analyzing trends/data and developing final report out for local leadership.• Coordinating and chairing monthly regional safety network meetings, providing support for local safety teams in the EAME region.• Coordinating corporate safety initiatives and lead/steward safety initiatives within the region.• Improving and optimizing safety processes globally and in the region including education, projects, etc.• Contributing and developing communication material on safety leadership lessons for managers and supervisors.• Regional subject matter expert and contact for Loss Prevention System. Show less Leading several initiatives and projects in the field of Safety, Health and Wellbeing.• Ensuring Safety, Security, Health and Environment quality assurance and compliance expertise and support as an integral part of the organization, which ensures all customer needs across functions and teams are met• Providing safety, health, environment, and security advice to leadership and employees on areas such as emergency response, incident investigation, and safe systems of work and management of risk• Providing leadership and support for the incident investigation procedures and reporting process• Ensure compliance with local Labor Safety regulations.• Supporting and promoting compliance with Operations Integrity Management System (OIMS)• Supporting OIMS (Operations Integrity Management System) stewardship process to ensure consistent application. Implementing Loss Prevention Observation within Customer Service to eliminate incidents, hazards• Designing and implementing processes for Office Ergonomics• Delivering trainings to Supervisors, Managers and employees regarding processes within safety and ergonomics• Leading 2 teams (12 people and 3 people) in the field of Safety and Ergonomics Show less

  • Staff Development Manager - Trading IT

    Oct 2023 - now

  • Business Coach ICF / Team and Group Coach

    Oct 2018 - now

  • Staff Development Manager - Procurement IT

    Oct 2021 - Nov 2023

  • EAME Regional Safety, Health & Environment Advisor

    Jun 2019 - Sept 2021

  • Safety, Health & Environment Supervisor / Advisor

    Feb 2014 - May 2019

  • Vice President Membership - Toastmasters /Competent Communicator; Advanced Leader Bronze

    Jun 2014 - Jun 2016
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  Freelance

  Aug 2020 - now

  Business Coach ICF / Team and Group Coach