Mohammed Nabeel

Experience

• 

  Alneyadi

  -

  Human Resources Trainer
• 

  Aster DM Healthcare

  Jan 2018 - Jan 2020

  Senior Customer Service Executive

  I had worked here as Customer service executive and achieved Aster Ambassador award for best customer service Executive for 3 times

• 

  Imara Healthcare

  Jan 2020 - now

  1. Team Leadership: Supervise and coordinate the daily activities of front-office staff, ensuring tasks are completed efficiently and effectively.2. Patient Interaction: Greet patients, address inquiries, and provide a high standard of customer service, ensuring a welcoming and supportive clinic environment.3. Billing and Insurance Oversight: Oversee billing, insurance eligibility checks, and copayment collection, ensuring accurate and timely processing.4. Operational Efficiency: Monitor clinic operations to maintain a streamlined workflow, resolving any issues that arise promptly.5. Quality Assurance: Maintain quality and compliance standards in patient services, aligning with Imara Healthcare’s policies and objectives.6. Training and Development: Provide training and support to staff, ensuring they are well-equipped to meet patient needs and adhere to clinic standards.7. Financial Management: Manage daily financial transactions, including petty expenses, bank deposits, and day-end closing procedures.8. Coordination with Other Departments: Work closely with other departments, including HR and finance, to facilitate clinic operations and support administrative needs. Show less

  • Floor In-charge

    Aug 2024 - now

  • Patient Relationship Manager

    Mar 2024 - Nov 2024

  • Senior Customer Service Executive Cum Insurance Cordinator

    Jan 2020 - Mar 2024